The Standards Association of Zimbabwe is looking for ICT Officer with strong critical thinking and problem-solving capabilities to promote the use of ICT in enhancing the quality of service offered to SAZ Clients.

Duties and Responsibilities

• Administers and supports the Laboratory Information Management System and SAP system.
• Provides first line technical support for all employees.
• Provides support and troubleshooting for IT-related devices and software applications including, but not limited to: networking, wireless, mobile devices, software, and web applications;
• Train End Users in use of Equipment and Software.
• Works to continually improve business processes and streamline operational efficiency.
• Ensures ICT Service availability by defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services.
• Implements the ICT strategy, digitalization plan, ICT policies and procedures
• Ensures continuous and secure connectivity of branch networks (Wide Area Connectivity)
• Plans and implements disaster recovery and backup strategies.
• Identifies, monitors and treats risks associated with ICT systems
• Maintains the SAZ Website and social media platforms in liaison with Marketing & Business Development department.

Qualifications and Experience

• A minimum of a Bachelor’s Degree in Computer Science or Information Technology or equivalent
• At least 3 years post qualification experience
• SAP and LIMS qualifications will be a distinct advantage