Accountability: Stakeholder management/Business Management/Reporting

• Ensure relevant management and information analysis is available for the Executive to manage delivery across functions (within their mandate)
• Frequent engagement with, and reporting to office for central initiatives, performance reporting, and various analyses
• Ensure robust infrastructure support in conjunction with all business areas in line with agreed expectations
• Ensure data is reviewed prior to submission to the Executive
• Support line to achieve optimal performance from all functions across the business
• Continuously monitor the overall levels of business support and provide feedback to areas and business on progress, enhancements and improvements required.
• Maintain accurate view of infrastructure delivery including scorecards, service delivery assessment Prepare the key themes, presentations and reviews for the Executive, including collating supporting information internally and externally, as required
• Prepare and consolidate material and communication prior to it being reviewed by the Executive ensuring that context, analysis and the views of the respective areas are collated, filtered and appropriate for the audience, prior to submission.
• Continuously monitor the impact of potential changes relevant to the operating model and seek opportunities to enhance existing processes and structures

Accountability: Relationship Building & Team Working

• Develop relationships with colleagues and stakeholders across Absa to ensure development and delivery of consistently great colleague experiences that drive and leverage best practice
• Pursue own development to increase personal effectiveness, acknowledging strengths and areas for development

Accountability: Represent the Executive in various forums/committees

• Represent at various forums where applicable and assist in follow up, action tracking, preparation, review and feedback post all meetings and forums
• Extract themes and issues within all interactions, and resolve/monitor as required
• Perform ad hoc tasks within the mandate (stakeholder engagement, reviews, assessments, analysis)
• Monitor industry trends that may impact functions within mandate including leveraging Barclays processes and operating models.
• Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)