Technical Implementation

• Integration Specialists will support the analysis, design & implementation of API & Integration products across a business & IT functional domains based on the enterprise business strategy, business capabilities, value-streams, business requirements and enterprise standards.
• Creates API & integration designs to guide and contextualize development across products, services, projects and systems (including applications, technologies, processes and information).
• Maintain a library of API’s for reuse
• Analyzes the business-IT environment (run, grow and transform the business) to detect critical deficiencies, legacy and technical debt, and recommends improvements
• Facilitates and Collaborate to Deliver Business Outcomes
• Works closely with the Agile program management office (PMO) and squads to ensure the execution of plans corresponds with what is being promised throughout the project or product lifecycle.
• Develop and maintain API specifications and documentation.
• Works closely with other product owners and product managers to ensure a robust API & Integration ecosystem to support future business requirements throughout the product lifecycle.
• Provides consulting support to solution architects within agile teams to ensure the project or product is aligned with the overall API & Integration architecture.
• Work with IT leaders, business leaders, and developers to select which APIs should be treated as products.
• Develop strong relationships with API & Integration product consumers (e.g.developers, business & partners using the API product) to understand their needs.
• Develop and curate a roadmap for the API product, using input from consumers to plan enhancements and improvements.
• Communicate the business value of the API product to relevant stakeholders, including business and IT leaders.
• Evangelize the use of the API product with development teams to increase the adoption and consumption of API product capabilities.
• Build reusable and scalable components

Manage and Operate API & Integration Products

• Collect data against defined metrics and use metrics to determine opportunities to improve the business value of the API product.
• Provides insights & monitoring dashboards for visibility on API performance and availability.
• Ensure consumers have the information and resources they need to use the API product, such as access to APIs, interactive documentation to help them understand API operations, and code samples or SDKs (Software Development Kits).
• Provide support to API product consumers by answering questions and responding to feedback.
• Oversee the API product throughout its lifecycle, including managing API versioning and decommissioning.
• Ensure alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security).

Solution Design: 

• Oversee the development of technical specifications and implementation of new products;
• Accountable for the achievement of overall product quality assurance and control throughout the product development lifecycle;
• Ensures compliance with business and technology strategies;
• Estimates cost effectiveness, points of risk, opportunities, strengths and weaknesses of digital solutions;

Collaboration

• Together with project teams assist in the implementation of the strategy related to coding practices, continuous integration and automated deployment.
• Highlight to senior leaders bottlenecks and production issues proactively and consult teams in order to improve technical solutions.
• Work in collaboration across various teams/squads in order to embed Agile ways of working.
• The ability to work in cross functional teams including developers, scrum masters, business product owners , third party customers, third party suppliers

Planning & Delivery

• Work strictly within timelines and  deliverables to ensure efficiency in delivery.
• Articulate progress regularly to technical leads to ensure proper tracking of project and team deliverables

Stakeholders

• Interface with internal and external industry experts to anticipate customer needs and facilitate solutions development.
• Collaborate across functional teams within the Broader MTN SA team to enable the development of solutions necessary to drive the desired business outcomes for customers.
• Survey developers and technical members of the organization to understand their main pain points in the coding and development process

Governance and Risk Management

• Participate in the creation and implementation of functional policies, standard operating procedures and best practices that ensure operational efficiency, accuracy, security, integrity and compliance with relevant laws and regulations.
• Highlight any risks to senior technical leads to enable fast mitigation of these risks.

Education:

• B.Sc Computer Science or BEng (Electronic)

Experience:

• Minimum of 2-5 years’ experience in area of specialisation; with experience in supervising/managing others
• Experience in Agile Development, with specific Solution Architect (or similar) experience preferred
• Experience in developing and scaling high-quality eCommerce tech platforms in cross-functional product teams
• Junior to intermediate within the technical components of the domains/products/journeys