To oversee the daily operations of the camp, ensuring efficient and high-quality service delivery in accommodation, catering, and housekeeping, while maintaining the safety and well-being of all personnel in a mining environment.
Key Responsibilities:
- Management of camp operation to the agreed budget and adherence to all company policies and procedures as they relate to Finance, HR, Admin, Operations, Quality and HSE.
- To achieve and maintain at all times contract compliance
- To maintain excellent client relationships
- To ensure that all end of the month returns are sent on time and that any delays for operational reasons are communicated in a timely manner.
- To meet with client representative on site on regular basis.
- To ensure that all client policies and procedures are implemented and adhered to and where possible ensure that Newrest’s own standard exceed the client expectations
- To monitor purchases and logistics and ensure that all supply and logistic issues are communicated to the purchasing department
- To ensure that all personnel perform to the highest possible levels, that their welfare and security are taken as a priority.
- Identifying training programmes to ensure staff reach the required standards
- To identify key areas within the operation that can be improved thus enhancing customer satisfaction
- To be involved in new company initiatives with other members of the team
- Cooperate with internal and external auditors.
- Make recommendations for continual improvement and support improvement initiatives the company undertakes.
- Any other tasks assigned by Supervisor.
Profile
· Degree in Hospitality, Administration, and related areas
· 2–3-year experience in Camp Management for similar mining projects
· Nationality: Zambian or Foreigner
· Experience in catering companies is mandatory, remote sites is a plus
· Hight pressure resistance
· Sense of organization, method and respect of local constraints
· Strong leadership and team management skills.
· Excellent organizational and multitasking abilities.
· Proficiency in budgeting and financial management.
· Strong problem-solving and decision-making skills.
