RESPONSIBILITIES
The Office Assistant will be the first point of contact for visitors and clients in the office, providing exceptional customer service. The Office Assistant will be responsible for managing the front desk area, answering and directing phone calls, handling inquiries, and performing various administrative tasks. He/She will be responsible for monitoring visitor logbooks and allowing only authorized visitors into the office. Additionally, the role involves coordinating with other departments, managing appointments, and assisting with various office tasks as needed, such as managing the reception area by receiving guests and giving them directions and organizational information. He/She will also maintain the cleanliness and orderliness of the URC Office.
Specific responsibilities include:
- Manage the front desk office, perform wholistic switchboard operations, receive mail and parcels addressed to URC, and manage outgoing mail, ensuring correspondence reaches its intended recipient;
- Professionally interacting with all staff and visitors;
- Prepare and distribute of meeting minutes and support staff requests, such as printing and document compilation;
- Maintain and keep the URC office clean; provide clean, sanitary comfortable, orderly and satisfying surroundings for staff and visitors;
- Managing office consumables and request necessary replenishments (cleaning and other kitchen consumables) on time;
- Keep the kitchen hygienic and clean (dishes, utensils, countertops, tables, chairs, refrigerator, etc);
- Carry out any other tasks consistent with the nature of this position.
- High level of professionalism and excellent communication skills;
- Ability to organize, multitask, prioritize and work under pressure;
- Ability to work without much supervision;
- Provides excellent customer service to both internal and external customers;
- Ability to determine the neatness, orderliness and thoroughness of the front desk work;
- Ability to comply with proper safety policies and procedures as required.
- High School Diploma;
- Certificate in Secretarial Studies, Public Relations, or any other related field is an added advantage;
- One year previous experience of housekeeping duties in a professional environment;
- Computer literate and English proficient;
