Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.

Key Responsibilities:

• Market Intelligence and Competitive Analysis: Analyze trends, market dynamics, and competitor strategies within the DFS ecosystem, sharing insights with the strategy office and business units to drive informed decision-making.
• Commercialization Strategy Development: Craft and implement commercialization strategies tailored to the DFS ecosystem, focusing on payments, credit, and fintech innovations to maximize ecosystem value.
• Unified Sales and Service Approach: Collaborate with various business units, including Corporate Banking, Retail Banking, and Treasury, to develop a cohesive sales strategy that integrates all DFS offerings.
• Customer Onboarding and Integration: Design and implement seamless onboarding programs for customers within the DFS ecosystem, ensuring smooth integration into the value chain and enhancing customer experience.
• Ecosystem Business Planning: Lead business planning for the DFS sector and sub-segments, aligning strategies with Relationship Managers and ensuring that all initiatives support the overall business objectives.
• Product and Service Bundling: Coordinate cross-functional efforts to bundle digital financial services, such as payments and credit products, into comprehensive solutions that meet ecosystem needs.
• Business Development: Identify and explore new business opportunities within the DFS ecosystem, working closely with Relationship Managers to acquire new clients and build strong relationships with key industry stakeholders.
• Tailored Financial Solutions: Collaborate with product teams to develop innovative, technology-driven financial solutions tailored to the needs of different DFS ecosystem participants, with a focus on value-based pricing and rapid adoption.
• Performance Metrics and KPIs: Work with the strategy division to establish and monitor KPIs and performance targets, ensuring alignment with the bank’s overall strategic goals and implementing revenue-sharing mechanisms where applicable.
• Credit Risk Management: Partner with the Risk Function to develop a value-chain approach to credit risk assessment and management, utilizing DFS data to streamline the credit process and enhance decision-making.

POSITION REQUIREMENTS

•  Education Bachelor’s degree in any relevant area     RQ
• Professional Qualifications    Any relevant field    AA
• Master’s degree    Any relevant field    AA

Experience

Total Minimum No of Years’ Experience Required  

• 6 years

Detail    Minimum No of Years    Need Type

• Sales and business development    6    ES
• Relationship and stakeholder management    6    ES
• Ecosystem banking    3    ES
• Management reporting and presentation    3    ES
• Project management    3    DE
• Fintech/digital financial services    2    DE
• Business (performance) analysis    2    ES
• Financial analysis    2    ES
• Credit/lending     2    DE
• Banking operations    2    DE