The ICT Officer shall oversee the Secretariat’s interactions with the public by implementing online content strategies.

DUTIES AND RESPONSIBILITIES:

• Regular website maintenance and content management
• Generate, edit, publish and share engaging content daily across social media accounts
• Plan and develop social media campaigns to build a community online.
• Craft compelling social media content
• Collaborate with the research and editorial team to ensure that social media is used to support the overall business goals.
• Engage with stakeholders on different channels
• Generate analytic reports and interpret data
• Monitor and respond to comments and questions
• Connect current news and events to service provision and delivery
• Perform any other duties as may be required

Qualification Required & Experience

• A Bachelor’s degree in Information Technology, Computer Science, Communication Studies, or related field from a recognized university.

EXPERIENCE

• Have 3 or more years of social media experience in planning and managing content
• Proven track record of growing and retaining social media audiences

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience with web design and publishing
• A grasp of the latest SEO best practices, website security, and an eye for design
• Have excellent writing, editing, presentation, and communication skills
• Strong knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.
• Experience with all current Adobe Creative Suite applications including InDesign, Illustrator, Photoshop, Premiere Pro and other relevant programs and technologies
• Proven ability and experience in the production of online video content
• Strong organisational and multitasking abilities
• Great interpersonal, presentation and communication skills