Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA’s)
The Engineer: FiberCo will be accountable to achieve the following objectives:
• To implement, support and manage all transmission links and nodes (Huawei OTN, DWDM).
• Maintenance of telecommunications transmission systems/equipments,
• transmission equipment test and installation and to be involve in commissioning of deployment on new project.
• recognition and response to network faults, isolation of trouble, and restoration of service within the given time frame.
• Supervise the co-ordination of investigation / restoration work between the relevant parties, i.e., contractors, 3rd party providers, vendors, and internal staff.
• Support all capacity restoration in case of submarine or terrestrial cable cut.
• To provide complex technical support, troubleshooting and fault resolution of Transmission core network.
• To review and plan for the schedule preventive and corrective maintenance work for all transmission equipment (DWDM, OTN, SDH and PDH).
• To manage the critical spare parts for all transmission equipments
• To report, follow-up and provide onsite support for Network Management team for any moves/adds & changes faults for all aspects of telecommunications.
• Documentation of telecom procedures and processes.
• Responsible for performing any project acceptance and handover from ND.
• Troubleshooting skills for Lease Line circuits, loop testing.
• Troubleshoot, diagnose, and repair all transmission network issues and other related impairments escalated from other departments.
Involved in the planning and development of new Projects.
• Monitor and Maintain the Transmission Network Infrastructure
• Dealing with network crises and emergencies at any time.
• Assist in executing technical changes to support operational guidelines
• Identify deficiencies in Operations processes and recommend and implement improvements.
• Fault Management, Reporting and Escalation.
• Ensure full customer satisfaction over the wholesale / solution delivery and support process
• Support the communication amongst members of cable and other consortiums challenges effectiveness of information management
Role Deliverables
• Deliver the best service support on Connectivity service.
• Manage the restoration of links and capacity
• Optimized the transmission network to ensure network resiliency
• Follow and manage submarine and terrestrial cable roll out
Qualifications
Requirements (Education, Experience and Competencies)
Education:
• Bachelor of Science in Electronics and Telecommunications Engineering or equivalent.
• Transmission certification
• CCNA, CCNP or equivalent Associate and professional certification
• English, French (as advantage)
Experience:
• At least 5 years experiences in Telecommunications, with operational experience
• Additional certification and Trainings related to Transmission Technology.
• Strong Knowledge of a broad range of Telecommunications equipment.
• Familiar with the use of various test equipment, i.e. OSA, OTDR, VOA, Transmission Analysers, Optical power meters, etc.
• Strong knowledge with Transmission Equipments SDH/PDH/DWDM/OTN.
• Deep knowledge with transmission protocols, i.e. Gbe, FC, OTU1/2etc.
Experience on OTN, WDM and SDH
• Experience on Huawei transmission equipment (OSN)
• Experience on Huawei IP equipment (NE40)
• Experience in multi-country network solutioning, International Carrier Business, Submarine Cable consortiums
Competencies:
• Key business soft skills including but not limited to problem solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
• Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
• Strong communication skills
• Highly client driven interactions
Other:
• Regional and international travel
• Ability to adapt to changing requirements of business and staff members
• Excellent interpersonal skills





