Flexi Personnel Ltd is a HR Company that was founded in 2008.
Duties and Responsibilities
- Execute the Fiscal Year plan by implementing strategies pertaining to distributors, analysing commodity and raw material market prices, conditions & trends, and communicating market intelligence back to the Commercial Director.
- Customer acquisition through market insights (Euro Monitor Reporting) and lead generation of opportunities through store visits, web searches, and customer interactions.
- Drive the new business activities for volume and margin growth in line with company targets.
- Create and build a strong customer funnel through canvassing new customers and building and maintaining strong relationships through regular interaction, collaboration, and communication.
- Convert funnel into tangible volume.
- Direct sales forecasting activities to ensure forecast KPI adherence; support the supply chain and planning activities in support of customer volumes and projects, and enabling footprint initiatives.
- Collaboration with customer stakeholders; internally ensuring collaboration with Procurement, R&D, QA, Academy and Marketing, etc. to pursue higher level of relationships within the Business.
- Manage and collaborate with internal stakeholder and customers to provide innovation and marketing support.
- Manage the strategic and commercial negotiations with customers and internal stakeholders (Pricing, Sourcing, Planning, Technical Support, Customer Care, R&D, etc) to close deals in accordance with the Trading Terms.
- Provide guidance to Customer Service for escalated issues related to customer orders, pricing and complaints to ensure service excellence.
- Manage cash collection process in line with KPI targets on over-dues.
- Utilise Sales Force to capture all customer contact report information as well as opportunities within your funnel within 24 hours of the meeting.
- Prepare customer reports and presentations as needed for Distributors.
- Participate in Distributors’ customer days, drive sales through defined rah-rah days with Tele Sellers, and also attend exhibitions.
- Maintain and manage existing accounts according to established sales and revenue goals.
- Create and deliver sales presentations and close sales in an effective manner.
- Ensures that a high professional level of customer service.
- Ensure knowledge and know-how within the area of expertise is continuously updated and relevant.
- Grow company’s market share in the gourmet market.
- Develop and maintain new and existing customer relationships, ensure professional customer relationship management (CRM).
- Implement actions defined by the Commercial Director to accomplish the team business goals.
- Actively participate in the execution of company’s strategy.
- Conduct weekly debrief with Commercial Director, Gourmet, regarding forecast, sales pipeline and following weeks’ actions.
- Confirm monthly landing volume.
Requirements
Qualifications
- Bachelor’s degree or 5 – 10 years of sales management, key account management in a related industry.
- Business and commercial acumen and demonstrated quantitative skills
- Strong English communication skills
- Proficient in SAP and Microsoft Office suite and Google suite.
Experience & knowledge / Technical or functional competencies
- In-depth knowledge of the hospitality industry
- Ability to work independently and as an effective team member
- Exercise professional conduct and sound judgment in all related areas
- Self-motivated.
Leadership competencies & personal style
- Strong internal and external collaboration and influencing skills
- Strong negotiation skills
- Problem solving and decision-making skills
- Financial acumen
- Impactful presentation skills
- Effective conflict management skills
- Inspiring leadership qualities
- High level of EQ
- Passionate
- Entrepreneurial