To manage designs of information technology solutions and services for organizations and ensures that the underlying IT architecture delivers the capabilities that address current and future business needs

• Ensures sufficient information about service assets are provided to enable the service to be effectively managed, assess the impact of changes and deal with service incidents
• Ensures that service availability, efficient management of resources, and optimization of system performance through prediction of future performance and capacity requirements are maintained.
• Management of the different building blocks that make up the enterprise and their inter-relationships as well as the principles guiding their design and evolution over time, enabling a standard, responsive and efficient delivery of operational and strategic objectives
• Responsible for competitive advantage, business innovation, and improved operational effectiveness and efficiency achieved by exploiting information technology developments
• Ensure we have excellent levels of quality which meets or exceeds the business requirements