KEY RESULT AREAS AND RESPONSIBILITIES
Result Area 1: Preparation of Policies
(i) Assist clients/proposers to fill proposal forms
(ii) Study, examine and analyze proposal forms and renewal instructions
(iii) Inspect insurance subject matter whenever there is need or as delegated by superiors
(iv) Participate in risk assessment before underwriting of policies.
(v) Document the risks assessed and advise the Supervisor accordingly
(vi) Prepare policy files
(vii) Calculate the premiums payable by clients when instructed by the Supervisor
(viii) Assist in negotiation and creating underwriting agreements whenever delegated
(ix) Issue quotations to marketers when instructed to do so by the Supervisor
Result Area 2: Administration of Policies
(i) Dispatch issued underwriting documents to the right destinations
(ii) Receive premiums from clients and ensure that they are accounted for by securing a receipt
from Accounts Department
(iii) Monitor risk and advise the Supervisor accordingly
(iv) Prepare renewal notices as instructed by the Supervisor
(v) Participate in following up of renewal notices whenever delegated
(vi) Attend to queries from branch offices as instructed by the Supervisor
Result Area 3: Data and Records Management
(i) Properly file clients’ documents after working on them
(ii) Review clients’ files that have not yet been renewed
(iii) Participate in the maintenance of departmental files and ensuring safe custody in the
company registry after each transaction
(iv) Contribute to the maintenance of an updated register of work assignments received in the
department on a daily basis
Result Area 4: Business Development
(i) Participate in product development
(ii) Participate in the marketing of company products
(iii) Advise clients on what policy package to take on, and on other insurance related matters
(iv) Accompany insurance agents on sales calls whenever need arises
PERSON SPECIFICATION: Underwriter Motor / Marine
Minimum Academic and/or Professional Qualifications Necessary
Minimum of a University Degree in Business Administration or Social Sciences or Arts
Additional Training/Qualifications/Certification Necessary
A professional qualification in insurance at the level of Certificate CII or its equivalent
Minimum Experience and Exposure Necessary
A minimum of 1 year’s work experience in Underwriting
Key Knowledge Required
• Good knowledge of the insurance industry
• Principles, theory and practice of insurance
Key Skills Necessary
• Skills in the preparation of insurance policies
• Negotiation skills
• Computer skills
• Good communication and listening skills
• Analytical skills
• Interpersonal skills
• Customer care
Other Qualities/Attributes
• Teamwork
• Time management
• Creativity
• High level of integrity
• Result-oriented, with commitment to quality and thoroughness
• Confidentiality
• Accuracy and attention to detail