Duties and Responsibilities
Key Result Areas
• Addresses every incoming phone call and mail for the company
• Maintains proper telephone etiquette
• Follows proper etiquette while in conversation with visitors.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Keeps presentable and well-versed with the company’s profile
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook.
Qualifications and Experience
ACADEMIC QUALIFICATIONS
• Diploma in Receptionist
SKILLS & COMPETENCIES
• Able to work under pressure
• Able to operate the switchboard
• Time management
• Excellent IT skills in Microsoft Excel, Spreadsheets and Word ability.
WORK EXPERIENCE
• A minimum of two (2) years of reception or customer service experience
