The Product Owner works alongside business owners to define the product roadmaps, writes user stories and prioritizes the team backlog to streamline execution and the delivery of priorities of the business. The Product Owner will maximize the value derived from the development team by ensuring the team is working efficiently and on the right items.
They have a deep understanding of the target market / industry and they build close relationships with key stakeholders to ensure that the team’s effort is aligned with overall strategy.
The Supersonic Product Owner manages dependencies with other team’s functions while identifying, building, and managing strategic partnership across the different teams, working closely within their team to ensure business value and user feedback is translated into new developments when necessary. Product owners will be accountable for specific business KPIs based on the focus area

Key Performance Areas:

•Provide input into the product vision and roadmap for Supersonic by aligning overall company strategy, business unit requirements, Supersonic objectives and key opportunities identified through business system knowledge
•Be a Super User on the Supersonic Business Systems
•Provide vision and direction to the Agile development team and stakeholders and create requirements
•Ensure that the development team always has an adequate amount of prior prepared tasks to work on
•Responsible for creating the Agile Product Roadmap which is based on the goals of the company and resources available.
•Maintain the Agile Product Roadmap and make sure all stakeholders are aligned and informed on all progress of all projects.
•Provide backlog management, iteration planning, and elaboration of the user stories
•Prioritization of the backlog based on business priorities.
•Develop user stories.
•Spend significant time overseeing the actual development of the product.
•Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
•Acting as the primary liaison between the business stakeholders and the development teams.
•Participating and driving agile ceremonies meetings and product sprints
•Monitoring and evaluating product progress at each stage of the process
•Keep abreast with Agile/Scrum best practices and new trends
•Optimize and continuously improve the experience and the value derived from of the products, journeys and services delivered through ongoing analysis of customer feedback, user / journey analytics and innovation
•Follow local and international trends from both a technological and a business perspective and make recommendations to extend offerings or improve existing ones

Budget Management:

•Input into forecast, plan, and budget review for the business unit
•Manage and optimize the budget, ensuring all expenditure is in line with the agreed budgets
•Monitor costs and determine initiatives to optimize resources

Quality Management:

•Implement effective methods and standards to deliver the strategy
•Ensure that projects are delivered within the agreed timelines and in accordance with agreed quality standards
•Consider and recommend enhancements for project performance and processes and initiate remedial action where defects are evident

Stakeholder Management:

•Ensure development team has clearly defined metrics to evaluate success and continuous, measurable improvement and that these are properly monitored
•Compile monthly product team performance, status and showcase reports

Supervisory / Leadership / Managerial Complexity:

•Contribute toward a customer centric culture
•Contribute toward a culture of innovation and agility
•Build professionalism, loyalty and commitment to the organization
•Communicate actively and effectively resolving any potential conflicts that may arise
•Living the SUPERSONIC Brand – influence employees’ behavior

Key Deliverables:

•Set ambitious and clear product vision and communicate it effectively to stakeholders, the product team, and the rest of the unit
•End to end team output strategy from inception to production
•Accountable for product specific KPIs once solution enters production and communicate regular tracking to stakeholders
•Completion of projects within agreed time frames
•Facilitate release planning with stakeholders as well as regular demos

Education:

•Bachelor’s degree in computer science, engineering, business, or equivalent
•Formal certification in Product Owner, Agile Delivery, User Experience or other relevant fields essential

Experience:

•4 – 8 years as a Product Owner and / or Product Lead working within a product environment to develop and build digital platforms /digital products and services
•Experience in Agile delivery environment
•Experience in ISP industry or telecoms would be beneficial
•Outstanding communication, presentation, and leadership skills