Who You Are:
- Currently enrolled in or recently graduated from a program in healthcare administration, business, or a related field
- Possess excellent communication and customer service skills
- Highly organized with a strong attention to detail
- Adept at multitasking in a fast-paced environment
- Proficient in Microsoft Office Suite (Word, Excel, etc.)
- Eager to learn new medical scheduling and record-keeping systems
- Dedicated to maintaining patient confidentiality and handling sensitive information with professionalism
Job role
About Us:
MIC Radiology Group is a leading provider of advanced imaging services. We are committed to providing exceptional patient care and are seeking a detail-oriented and enthusiastic intern to join our vibrant team.
About the Role:
This internship is a fantastic opportunity to gain valuable experience in medical office administration, patient scheduling, and healthcare operations. You will play a key role in supporting the smooth functioning of our front office and clinical team.
What You’ll Do:
- Schedule patient appointments for various radiology procedures (X-rays, CT scans, MRIs, ultrasounds)
- Communicate effectively with patients regarding appointment details, preparation instructions, and follow-up procedures
- Verify patient information and update records in our Radiology Information System (RIS)
- Collaborate with the Front Office and Clinical team to optimize patient flow and daily schedules
- Answer incoming calls and respond to patient inquiries professionally and promptly
- Manage cancellations, rescheduling, and follow-up appointments
- Maintain patient confidentiality as per healthcare regulations
- Assist with filing, data entry, and other administrative tasks
Benefits:
- Gain valuable hands-on experience in a thriving healthcare environment
- Develop essential skills for a career in healthcare administration
- Be part of a supportive and collaborative team
