Internal Communications Delivery (40%)

Outputs:

• Work closely with internal stakeholders to understand Communication needs and expectations, and provide necessary support to the leadership team
• Drafting and gaining agreement to content of communications in line with communication plan & aligning country messages with Absa Group strategic messages
• Establish and manage internal communications programme and plan, in-line with overall Absa Group communication plan
• Update country pages (i.e. local sections in each publication or channel) with up-to-date country information, news and pictures, including updates to the local intranet.
• Ensure swift and timely delivery of communications to target audiences
• Establish and nurture a healthy two-way communication process with target audiences to enhance and build ongoing feedback to the Head of Communications
• Ensuring that brand values and visual identity are incorporated into communication deliverables
• Build mutually beneficial relationships with key stakeholders
• Measure, monitor and report on the effectiveness and impact of communication interventions
• Integrate and align Public Relations, Internal Communications & Marketing activities for various business units in the country
• Timely reporting as request
• Ensure alignment of Absa Uganda internal communication policies and adherence by all colleagues
• Represent the MCX Department or the unit in other functional meetings (locally and/or at group) as required

External Communications Delivery – 20%

Outputs:

• Build and manage relations with country media on delivery of external communications
• Monitor media stories and provide a media brief (daily and monthly) with a view of indicating impact of Absa in the country (internally and externally)
• Provide and develop communications support for the implementation of programmes and campaigns
• Identify key issues and the impact on business, and provide appropriate communications advice and solutions to the Communications and the business
• Research and write for print, online and broadcast communication platforms
• Ensure swift and timely delivery of communications to target audiences
• Establish and nurture a healthy two-way communication process with target audiences to enhance and build ongoing feedback to the Head of Communications

Business partnering – 20%

Outputs:

• Prepare and put in place a stakeholders’ list/matrix
• Represent the MCX Department or the unit in other functional meetings requiring communication support
• Share best practice and learning with colleagues and seek continuous improvement opportunities
• Contribute to the development of a strong culture within the Marketing & Customer Experience function, which positions Absa as the employer of choice for communicators
• Contribute to a ‘one team’ ethos working with media/communication colleagues both centrally and regionally

Risk, Governance and Regulatory – 20%

• “Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.”

Education

Higher Diplomas: Communication Studies and Language (Required)