This role is responsible for the implementation and execution of the HR initiatives in alignment with the overall Bank strategy.
Key Responsibilities
• Compensation & Benefits
• Ensure fair and consistent implementation of Human Resources policies and procedures.
• Monitor labor legislation and ensure compliance with this and all labor administrative activities.
• Ensure employment contracts adhere to requirements in relevant legislations.
• Make sure the salary structure and benefits are competitive and in compliance with legal requirements.
• Align Performance Management System with compensation structure.
• Administer and monitor benefits structure including Health and Life Insurance benefits.
• Timely and effective board reporting
• Management of payroll.
• Manage union relationships
• Human Resource process improvement(Payroll systems and HRMIS )
• Monitor compensation – ensuring internal equity & compliance and benefits.
• Facilitate job analysis and update job descriptions.
• Manage of all human resources reporting activities.
• Work closely with Finance to support Budgeting process.
• Ensuring staff are remunerated in accordance with Conditions of Services and other Bank policies applicable.
• Ensuring terminal benefits are correctly computed and disbursed.
• To ensure implementation of the performance management process in adherence to set timelines.
• Provide technical advisory support to line managers and staff with regard to performance management activities.
• To ensure that all relevant JDs, KPI/Appraisal documents, PIP templates are developed, updated, approved and available for line mangers and staff.
• To track the status of all KPI documents and report on the quality of the documents.
• To advance the robust reporting of performance indexes including countrywide briefs, updates into EXCO, or other relevant committees requesting these updates.
• Foster an atmosphere of time driven delivery of performance targets countrywide.
• Quick and effective resolution of grievances and disciplinary cases that may arise in the bank using existing policy.
• Coaching and advising the senior managers on all people issues.
• Serve as an intermediary if informal means of resolution do not placate the concerning individuals.
• Interpret and advise supervisors and staff on the Disciplinary and Grievance procedure code of the bank and the Banks Code of ethics.
• Provide HR policy guidance and interpretation.
• Work closely with management and employees to improve employee engagement.
• Provide day to day performance management guidance.
• Develop and direct an HR agenda that supports and drives the overarching goals of the organization.
• Drive leave utilization.
• Providing guidance to management and implementing all issues related to Industrial Relations and Labour or Employee-Management Relations.
• Liaising with Union and Human Resource contemporaries on Industrial Relations issues and practices, with a view to broadening the understanding of Industrial law.
• Attend negotiations and meetings with the Union when delegated to.
• Assess and report on the industrial relations climate / temperature across the Bank and make recommendations. HRMS Administration
• Process approvals in the HRMS portal or other HR software as per authorised delegated level.
• Administer by attending to all HRMS queries from stakeholders in liaison with developing team.
Qualification and Experience
• Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
• Degree in Human Resources, Business Administration and related field of study.
• At least five (5) years’ experience in Human Resources.
• Must be a member of ZIHRM.