- The position exists to provide office services by implementing administrative systems, procedures, and policies and monitoring administrative projects.
- Employee related queries – employee documentation, including employee contracts, recruitment paperwork and starter packs.
Specific Job Responsibility
The specific tasks to be performed by the position holder will include:
- Provides orientation for new employees by providing information packets, gathering payroll information, explaining benefit programs, and obtaining signatures for documents.
- Assist with management of timesheets for the department
- Update leave / payroll management by providing the department with relevant employee information
- Sets up and schedules meetings for interviews, hiring managers, employees, and department heads.
- Assist with uploads on Workday – My Requests
- Update and maintain office policies and procedures
- Maintain inventory supplies
- Book various travel arrangements internally, from travel to processing expenses
- Act as the point of contact for internal and external clients
- Implement and monitor programs as directed by management, and see the programs through to completion
- Helps with the administration of employee benefit program by assisting with advising employees of eligibility, providing application information, helping with form completion, verifying submission, and notifying employees of approvals.
- Ensure the surroundings of the office are clean and manage cleaning contractors
- Any other tasks as may be delegated upon by the supervisor
Job Specific Competencies
- Should be well familiar and experienced with word processing and database software, such as Microsoft Office
- Working knowledge of Windows computer systems
- Must be able to communicate exceptionally well in English
- Must possess an advance knowledge of English vocabulary
- In possession of a valid Zambian light vehicle driving license (Optional but preferred)
- Good knowledge of HR Systems
Key Job Attributes
- Attention to detail
- Excellent client service orientation
- Business acumen
- Managing relationships
- Integrity
- Communication skills
- Organisation skills
- Excellent interpersonal skills
- Presentation skills
- Ability to work without supervision
Experience required to perform in this job
- A minimum of 2 years related experience.
- Must have worked with a large workforce
- Degree in Business Administration or related field
- Proficiency in Microsoft office
- Inventory control knowledge will be an added advantage
- Grade 12 with a minimum of 5 passes
- Results must be certified by ZAQA
