To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service

• Establish new and existing risks to ensure they are adequately rated and commensurate terms and conditions advised and endorsed with a view to ensuring that the GI portfolio remains viable and profitable.
• Supervise the underwriting team to meet QOP and ensure customer service charter terms are met.
• Monitor that all underwriting procedures are adhered to and monitoring systems to ensure compliance.
• Maintain a smooth flow of information between underwriting and claims, and agents, for use in underwriting
• Determine acceptability of risks, monitor and review terms of accounts assigned
• Supervise, train and mentor staff on technical matters to ensure their skills are sharpened
• Ensure timely and accurate debiting of premium and endorsement of cover conditions
• Supervise preparation of renewal notices, timely dispatch and follow up
• Prepare underwriting reports and statistics for management review.
• Review risk assessment and rating systems and procedures and make recommendations for improvement.
• Continually monitor clients claims experience/ benefit utilization and recommend underwriting action
• Check and sign underwriting document to authenticate it
• Maintain effective business relationships to ensure effective delivery of service
• Monitor service standards within the section to ensure high quality customer service is delivered.
• Assist in marketing company products and services to intermediaries and potential clients

Skills

Analytical Thinking, Anti Money Laundering Training, Counter Terrorist Financing, Customer Due Diligence (CDD), Customer Service, Ensure Compliance, Insurance, Insurance Claims, Management Reporting, Marketing, Money Laundering, Service Standards, Supervision, Underwriting

Education

Advanced Diploma In Insurance Management: Insurance (Required), Bachelors Degree (B) (Required)