WAYS YOU CAN CONTRIBUTE

• Resolve complex employee and people leader inquiries escalated by advisory services regarding Total Rewards.
• Escalate complex cases to the Head of Specialized Services, Enabling Services, and/or Total Rewards CoE as needed.
• Administer job changes, including updating job descriptions, activating new job profiles in the system, and implementing changes related to salary structure adjustments.
• Collect, store, and update legal documentation and other inputs for payroll and ad-hoc payments for the Finance team.
• Administer rewards and recognition programs.
• Advise on compensation for hiring and global mobility decisions.
• Monitor Total Rewards metrics, including spending, competitive pay, and pay equity, with support from Enabling Services.
• Maintain a current understanding of upcoming initiatives from the Reward CoE, ensuring relevant Operations and Shared Services team members are briefed on time.
• Ensure compliance with reward policies and pursue continuous improvement to enhance the employee experience.

 WHO YOU ARE

• Bachelor’s degree in human resources, Business Administration, or a related field.
• 5 – 10 years of Human Resource (HR) experience, ideally within an HR shared service environment.
• Proficiency in MS Office applications (PowerPoint, Word, Excel, Office 365, and SharePoint).
• Extensive knowledge of compensation processes, including updating job descriptions post-evaluation, activating job profiles, updating salary structures, and managing ad-hoc payment information.
• Experience managing sensitive, large-scale employee data with confidentiality.
• Strong attention to detail to ensure adherence to standard operating procedures.
• In-depth understanding of Total Rewards, People & Culture (P&C) best practices, policies, and compliance.
• Service delivery mindset with awareness of KPIs, metrics, and achievement strategies.
• Understanding the importance of P&C Operations to the employee experience at the Foundation.
• Proficiency in P&C technology and service management solutions to ensure efficient operations and case resolution.
• Strong time management skills to manage multiple tasks, meet deadlines and perform under pressure.
• Knowledge of Shared Service Environment operations.
• Excellent written and verbal communication skills for effective collaboration with colleagues, managers, and clients.
• Professional maturity, cultural sensitivity, and integrity aligned with the Foundation’s values.