The Business Development Manager (BDM) – Intermediaries and Brokers will be responsible for driving revenue growth and building strong relationships with insurance brokers, agents, and other intermediaries. The role involves strategic planning, business acquisition, channel management, and achieving sales targets by promoting KUSCCO Mutual Assurance’s products and services.

Key Responsibilities

Sales Management

• Achieve and exceed sales and revenue targets.
• Monitor performance metrics of intermediaries and brokers to ensure consistent delivery of results.
• Collaborate with brokers to customize insurance solutions that meet client needs.
• Identify and onboard new intermediaries to expand the distribution network.
• Analyze market trends and competitor activity to identify growth opportunities.
• Ensure all intermediaries comply with regulatory and company standards.
• Prepare regular performance reports, including sales trends, market insights, and projections.
• Work closely with underwriting, claims, and marketing teams to ensure smooth operations and support for intermediaries.
• Contribute to the development of new products based on intermediary feedback and market demands.

Relationship building

• Build and maintain strong, long-lasting relationships with brokers and intermediaries.
• Serve as the primary point of contact for intermediaries, addressing their needs and concerns.
• Conduct regular visits, meetings, and training sessions to support intermediaries.

Product Development

• Keeping up-to-date with competitor product and service offering and industry developments; to keep up the marketing intelligence and always identify the emerging needs for different sectors and actively give feedback to the marketing team.
• Identifying marketing opportunities and customer’s needs.

Training

• Provide intermediaries and brokers with comprehensive product knowledge and updates.
• Organize training programs to enhance intermediaries’ understanding of KUSCCO Mutual products.

Premium collections

• To collect all premiums of business sold as per the company policy.

Minimum Academic Qualifications & Experience

• Bachelor’s degree in Insurance, Marketing, Commerce, Economics, or other business-related disciplines.
• Professional qualification (ACII, FLMI or AIIK) or CIM.
• Minimum of ten (10) years’ relevant work experience preferably in an Insurance Industry (A MUST).
• Experience leader of diverse people and processes with ability to lead, develop and direct team members to deliver high performance targets and standards.
• A demonstrated adaptability to drive change and transformation.