Responsibilities
Generic responsibilities
- Adhere to NRC policies, tools, handbooks and guidelines
- Prepare and develop status reports as required by management
- Promote and share ideas for improvement
- Perform according to the work and development plan
- sweep, scrub, mop and polish floors in the office and guesthouses
- vacuum clean carpets, rugs and draperies, wipe down glass surfaces
- dust and polish furniture and fittings and tidy up offices
- clean (metal) fixtures and fittings and wipe down glass surfaces
- empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers
Specific responsibilities
- Clean the floor of the entire NRC Office and guesthouses and any annexes or covered spaces must be swept and mopped.
- Clean the ceilings, walls, door frames, bookshelves, tables and chairs should be dusted and cleaned
- Sweep and mop bathrooms/latrines thoroughly each day; bathrooms should be supplied with toilet paper and water as necessary.
- Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
- Tidy up rooms and wash windows as scheduled
- Iron and press clothing and linen, sort, fold and put away clean laundry
- Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
- Monitor and report necessary domestic repairs and replacements
- Will be working closely with the cook and assist whenever necessary
- Wash dishes and clean office/kitchen according to agreed hygiene standards
- Check all appliances in rooms are in working order
- Deliver any requested housekeeping items to guest rooms and Keep track of cleaning and laundry supplies and make stock request as needed.
- Observe and report damage of office/guesthouse property
- Ensure confidentiality and security of guest rooms
- Perform any other task assigned by line manager
Qualifications
- Competencies
Generic professional competencies:
- attention to detail/ reliability
- listening skills
- adaptability
- planning and organizing
- adaptability/team work
- integrity/honesty
- high energy levels
- Must be able to work under pressure
Behavioural competencies
- able to listen and follow instructions
- able to work unsupervised and maintain a professional manner at all times
- displays integrity and honesty
- maintains a positive attitude towards residents, guests and visitors
- demonstrates attention to detail and thoroughness
- able to follow and adhere to standard policies and procedures
Performance Management
• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework
