This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities.  As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.

Please note, we are hiring for Eldoret, Nairobi and Mombasa. Should you be successful, you will be based in either of the locations mentioned above.

Specifically, the positions responsibilities include:

CLIENT MOBILIZATION (10%)

• Identify and enroll entrepreneurs based on the criteria to be enrolled in the program.
• Communicate program details to the community participants and confirm messages have been received.
• Represent Inkomoko as an Ambassador, outreach to existing structures in the communities.
• Advise on participants’ criteria to fit the culture and existing businesses in the community.
• Communicate to Inkomoko leadership about any challenge faced by participants during program implementation

TRAINING (40%)

• Ensure that all the clients in the program are informed and attend all the training
• Organize all the training logistics: printing training materials, setting up the training venue, recording attendance, and starting the training on time
• Provide the training using Inkomoko training materials in the applicable local languages, eg Somali, Kinyarwanda, Kiswahili and English
• Review and advise the Senior trainer on necessary changes to the training modules.
• Complete all the training programs in the due time and within budget.

BUSINESS CONSULTING & CLIENT RELATIONSHIP MANAGEMENT (40%)

• The intake process for clients, including baseline M&E and tracking in our electronic system
• Conducting monthly site visits to assess business need and opportunity
•  Generate cash flow statements and profitability analyses with clients
• Provide informed, strategic, and realistic advice to help the client meet their objectives, or shift their objectives towards better sustainability/profitability
• Ongoing site visits to provide real-time advising to solve business changes and grow businesses
• Connect clients to other Inkomoko services, including training, access to finance, market access.
• Keep up-to-date the clients’ business information in an accurate manner
• Assist investment colleagues with investment applications, due diligence, and clients’ credit payment

COMMUNITY  ACTIVITIES COORDINATION AND ADMINISTRATION (10%)

• Develop a good relationship with all partners and local authorities in Nairobi
• Provide weekly and monthly reports on time.
• Represent Inkomoko in our current locations: Eastliegh, Kitengela, Kasarani and Kawangware.
• Work closely with the Senior Business Development Advisor and Senior Trainer  to organize community engagement events.
• Assist Inkomoko staff with all in-county communications.
• Make sure activities in the community are done in a timely manner.
• Assist the M&E team with surveys and data collection in the Nairobi Region.
• Provide administrative support as needed.
• Perform any other duties as assigned

WHO WE ARE LOOKING FOR

• Digital literacy (basic IT skills for Microsoft office, Excel, PPT)
• Relationship skills (coaching, listening, empathy, trust)
• Fluency and Excellent communicator to audiences in English,  Swahili.
• Basic understanding and interest of micro and small businesses
• Show personal drive, initiative and learning agility
• Strong financial and accounting skills; familiarity with business financial policies in Kenya.
• Flexible and able to deliver results under pressure
• University education with  background in business studies.
• Good written and oral communications skills
• Shows perseverance, personal integrity, and critical thinking skills
• Outgoing and Social
• Honest and professional
• Must be based in the respective location.
• Access to a smartphone 24/7 is a plus.
• The Candidate should not be employed by any other organization currently.

WHAT YOU’LL GET

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Performance-based bonus
• Incredible company culture, with opportunities for learning and growth
• Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
• Ability to make a significant social impact to your community
• Health insurance for self and family
• Staff savings and provident fund, negotiated bank rates for long-term employees
• Generous annual leave, parental leave, and sabbatical options.