Workatele

Product Manager, Fixed Data and Network Connectivity Services at Telecel Ghana, Accra, Ghana

Telecel Ghana

Product Manager, Fixed Data and Network Connectivity Services at Telecel Ghana, Accra, Ghana

Telecel Ghana

Full time Job

Date Posted: December 7, 2024

Application deadline:

Expired on: December 17, 2024 5:00pm

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Job description

Key accountabilities and decision ownership

  • Define and execute a compelling product vision and strategy for fixed data and connectivity services.
  • Develop an annual product roadmap aligned with market trends, customer needs, and organizational goals.
  • Achieve incremental revenue and margin targets by driving product adoption and usage.
  • Identify and capitalize on upsell and cross-sell opportunities within the enterprise base.
  • Support sales teams with targeted initiatives to enhance pipeline conversion.
  • Engage with enterprise customers to understand their needs, challenges, and evolving requirements.
  • Design tailored solutions and packages that deliver measurable business value.
  • Champion the customer experience, driving improvements to Net Promoter Scores (NPS) and fostering customer retention.
  • Partner with sales, marketing, engineering, and operations to ensure seamless execution of product strategies.
  • Manage relationships with technology vendors, ensuring alignment with product objectives.
  • Work closely with senior leadership to align product initiatives with broader business objectives.
  • Analyze market trends, customer data, and competitive dynamics to identify growth opportunities and inform strategic initiatives.
  • Monitor product performance and key performance indicators (KPIs), making data-driven decisions to optimize revenue and customer satisfaction.
  • Provide regular insights and reports to guide short- and long-term decision-making

Qualifications & Experience

  • Proven experience in product management within the telecom or ICT industry, with a focus on B2B fixed data and connectivity services.
  • Strong commercial acumen with a track record of achieving revenue and profitability targets.
  • Excellent understanding of enterprise connectivity solutions.
  • Data-driven approach with strong analytical skills and proficiency in leveraging insights to drive product strategy.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Experience managing cross-functional teams and leading high-impact projects in a dynamic, fast-paced environment.
  • Bachelor’s degree in business, technology, or a related field.

Key Success Metrics

  • Incremental contribution of fixed data products to enterprise revenue.
  • Increased adoption and satisfaction of fixed data and connectivity services.
  • Positive enterprise customer NPS growth.
  • Execution of strategic initiatives aligned with market trends and organizational goal

Application deadline:

Expired on: December 17, 2024

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