Key Responsibilities:

Installation and Setup

• Install, commission, and configure Tetra Pak equipment, including filling machines, processing units, and packaging systems.

Maintenance

• Perform routine and preventive maintenance on Tetra Pak machinery, ensuring all equipment operates smoothly and efficiently.

Troubleshooting and Repair

• Diagnose and troubleshoot mechanical, electrical, and software-related issues with Tetra Pak systems, and carry out necessary repairs to minimize downtime.

Technical Support

• Provide on-site and remote technical support to customers, addressing any operational or technical problems with equipment.

Upgrades and Modifications

• Assist in the installation of upgrades, modifications, and new systems to improve production efficiency and equipment performance.

Calibration and Testing

• Ensure that machines are calibrated and tested to meet operational specifications and industry standards.

Documentation and Reporting

• Maintain accurate records of maintenance activities, machine performance, and service history.
• Complete service reports and document any issues, repairs, and solutions.

Training and Guidance

• Train operators and customers on the proper use and maintenance of Tetra Pak equipment.

Compliance

• Adhere to all safety, environmental, and quality standards while performing duties.
• Ensure that equipment complies with local and international regulations.

Customer Relationship

• Foster strong relationships with customers by providing high-quality service, responding to inquiries, and offering solutions to meet their needs.

• Must have a minimum of Diploma in Electrical Technician / Technologist or any other related qualification from a recognized institution of learning.
• Must have a minimum 5 years of similar experience, from only same industries.
• Proven experience in the maintenance and repair of Tetra Pak equipment or similar food processing and packaging machinery.
• Strong mechanical, electrical, and troubleshooting skills
• Familiarity with PLCs (Programmable Logic Controllers), sensors, and industrial automation is required.
• Excellent problem-solving abilities with the capacity to identify and resolve technical issues efficiently.
• Understanding of industry standards, safety regulations, and quality control processes.
• Strong written and verbal communication skills to interact with customers and team members effectively.
• Willingness to travel to customer sites as required for installations, maintenance, and repairs.