- Ensuring that all bars, banquet beverage operations and the Lobby Lounge, are smooth running, profitable operation within the framework of the Hotel.
- Maximising revenue through increased sales and efficient cost management.
- Advising on updates to the Beverage and Wine list so as to ensure an original and attractive beverage offering that meets the needs of our hotel.
- To be aware of all Anantara Guest Incentive programs and promotions to improve guest satisfaction and increase of sales revenue.
- Ensure that proper inventory, requisition, bar pars and control systems are in place to maintain security and cost control of all beverage operations areas.
- Actively participate in departmental training, and deliver training as required to meet the needs of the business. Implement a daily departmental training program
- Maintain outlet safety and sanitation standards at all times.
- Enforce Anantara’s Sanitation Checklist by having all Bar service areas inspected on a monthly basis.
- Be responsible for asset management of all outlet property and facilities.
- Promote positive inter-departmental relations through candid communication and cooperation.
- To work with the Banqueting Department to support all requested functions
- Above all, to lead by example through a “hands on” approach to motivate our Associates to excel.
Qualifications
• Certificate in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant operations leadership role in a 3 to 5* high volume hotel establishment
• Passion for teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service and communication skills
