Key accountabilities and decision ownership 

• Assist and advise key stakeholders (i.e. COPs, CBU, FCoE, etc) on the structure and development of commercial strategies to maximize business profitability across complex multi-faceted commercial propositions spanning all types and forms of SME and SOHO customers.
• Recruit and Manage Mobile, FBB and Fixed Voice and Data Sales teams (Sales contractors and Freelancers) in the SME and SOHO space in TBS in assigned regions.
• Planning and Executing sales activities for SOHOs, SMEs, Gated Communities and Commercial buildings and establishments, meeting Telecel Business objectives whilst mitigating risk.
• Lead the SME and SOHO sales teams to achieve sales and varied commercial targets.
• Coordinate all sales operations-related activities in assigned regions and guide the sales team on on-the-ground day-to-day activities.
• Share market/trade insights with the management team to aid decision-making.
• Input into product development, POC process and Go-to-Market deployment.
• Report to the Head of SME & SOHO on activities of the sales team on a weekly, monthly and quarterly basis to offer a clear direction for the SME and SOHO teams in the mobile, FBB, Fixed Voice and Data space.
• Develop and drive indirect channel strategic plan.
• Develop route to market strategy and extract value from existing corporate relationships.
• Attend customer visits and coordinate sales team negotiations in line with business principles.
• Ensure customers are served on time in line with BAU with internal and external stakeholders.
• Provide thought leadership in how sales activities may be structured to both internal and external customers to drive incremental profitability for EBU – SME in Telecel.
• Development of internal tools and processes to support the evolution of FBB and Fixed Voice in Telecel Enterprise and the changing requirements from our SME customers.
• Use competitor and industry analysis and insights to develop various sales approach to help differentiate Telecel from its competitors thereby driving increased market share, revenue and profitability.
• Work closely with SME & SOHO teams, CBU, Finance and the wider EBU team with a specific focus on supporting the sales and service teams.