Specific Roles and Responsibilities.

• Support in implementation of the MEAL systems in Hagadera.
• Coding and indexing of diagnosis of inpatient files/emergency files as per MOH requirement.
• Reviewing data/ reports and uploading it to DHIS, LMIS and Program Indicator Dashboard.
• Take lead in monthly, quarterly, semi-annual and annual data review meetings at facility level, sector level and camp level.
• Support in conducting routine data quality audit and assessments.
• Compile weekly surveillance disease trends and weekly activities reports and share with the relevant health teams.
• Share ad-hoc reports as required by the program teams.
• Verification of data updated on whiteboards across the facilities.
• Supporting program staff with provision of data collection tools development, deployment, and supervision of use.
• Supervision of filing and general data management at the facilities.
• Supervising Monitoring and Evaluation incentives staff.
• Lead and coordinate processes to collect, review and respond to client feedback at the field level.
•  Conduct regular FGDs and meetings with different stakeholders to solicit feedback on
• In health facilities, establish a help desk/information table for the community members to answer beneficiary comments/questions.
• Prepare help desk reports from the CFR and share with the managers.
• Prepare CRA reports based on consolidated analysis of client feedback recorded via proactive and reactive channels, to be discussed at field meetings, project review meetings for analysis and decision making at the field level.
• Any other duties assigned by supervisor.

Minimum Qualifications:

• BSC in Health Records & Information Management, Monitoring and Evaluation, Biostatstics or any other related field.
• Diploma in Health Information management, Monitoring and Evaluation, Biostatistics or equivalent with at least 3 years of field experience.
• Computer literacy with possible advanced Ms Word, Ms Excel, Ms PowerPoint and Ms access.
• Knowledge in computer statistical packages (EPI INFO, SPSS, and Stata).

Required Experience & Competencies.

• Experience working in facility health records.
• Must be conversant with real-time reporting tools and systems, data analysis and visualization and Ministry of Health M&E tools and system.
• Strong data interpretation skills, report writing and presentation skills.
• Demonstrated experience in capacity building and mentoring of staff.
• Knowledge, skills, and experience in participatory methods as well as quantitative and qualitative methods for data collection
• Experience in use of data to inform decision-making, planning, and performance monitoring.
• Strong communication, management, oral, written and presentation skills.
• Ability to interact skillfully with numerous counterparts, including donors, Ministry of Health officials, local partners, and other NGOs.
• Ready to work in difficult environmental conditions.
• Must be flexible and culturally sensitive.
• Knowledge in client feedback mechanisms.