Description:
- Conduct market and competitor analysis to identify opportunities for product growth.
- Assist in the development and launch of new products or services.
- Monitor the performance of existing products and suggest enhancements.
- Develop and maintain product documentation, including product guides and FAQs.
- Collaborate with IT, marketing, and operations to ensure seamless product delivery.
- Manage User Acceptance Testing (UAT) and provide feedback for improvements.
- Support the launch of new products and features by coordinating cross-functional activities.
- Analyze customer feedback to identify pain points and propose solutions.
- Prepare presentations and reports for management and stakeholders.
- Ensure compliance with regulatory and organizational standards.
- Identify and propose innovative solutions to improve product effectiveness and user experience.
- Support the sales team by providing product knowledge and insights.
- Evaluate competitor offerings and recommend strategic product adjustments.
- Collaborate with cross-functional teams to gather requirements for product improvements.
- Stay up-to-date with industry trends and emerging technologies.
- Participate in project management for new products introduced by MTNN.
- Ensure adherence to defined policies, procedures and quality standards as agreed within the department.
- Exhibit flexibility in changing circumstances.
Education:
- First degree in any related discipline
- Fluent in English
Experience:
3-7 years’ experience which includes
- Minimum of 3-5 years in product development, analysis, management, or related fields.
- Proven experience in the telecommunications industry is a plus.
- Strong proficiency in data analytics tools and reporting.
- Knowledge of product lifecycle management and market analysis.
