• Understanding of the target audience of the communications, such as donors, governments, public at large, etc. and strategize and plan accordingly. Designing and implementing the communication strategies of the joint youth programme and the KOICA funded ’Support to Scaling-up YouthConnekt initiative in Rwanda’’ project. Preparing and conducting communications need assessment for UNDP Projects with special emphasis on those funded by the Government of the Republic of Korea;
• Drafting/editing communications and outreach strategy based on the CO and corporate communications strategies and in consultation with communication Analyst in Country Office (CO) and relevant donors;
• Developing strategy to integrate advocacy and communications strategies into all aspects of UNDP Projects during activity formulations in consultation with project teams and Communication Analyst;
• Implementation of project’s publications strategy and plan, based on corporate publications policy and donor requirements;
• Coordination and management of UNDP’s and donors’ visibility, such as content management, norms for publishing, design, etc;
• Maintaining and updating network of supplier to ensure production and ensure publications dissemination. 

2.Ensure Content creation and maintenance of the CO website and intranet in coordination with CO communication team focusing on the achievement of the following results:

• Supervising the design and maintenance of the website based on corporate requirements in co-operation with Country Office’s communication team and ICT staff;
• Preparing the content for the websites and relevant information to ensure consistency of the materials;
• Updating the website of UNDP on regular basis;
• Preparing and reviewing Newsletters and success stories to promote the results of work of UNDP and its development partners especially Embassy of the republic of Korea;
• Contributing to the design and others communication material like brochures, banners etc.

3. Contribute to the business development and public information sharing  focusing on achievement of the following results:

• Promoting and maintaining the public information campaign on activities/outputs of projects;
• Packaging and submission of project initiatives for donor review in collaboration with project’s staff and supervisor;
• Designing the UNDP communication promotion material;
• Drafting the office Newsletter on quarterly basis;
• Effective responses to inquiries for public information materials;
• Contributing content to Country Office newsletter to donors, providing finished materials on projects to the newsletter.

4.  Facilitate the outreach of  communication services 

• Maintenance of increased coverage and understanding of UNDP’s work in the country or practice area through regular media contacts and provision of newsworthy information to national public and, where possible, donors;
• Organization of round-table discussions, press conferences, briefing sessions, interviews, launches, etc;
• Preparation of donor reports, civic education and community awareness where appropriate to support projects;
• Availability of access for journalists to subject matter experts.

 5. Support knowledge building, knowledge sharing and capacity building relevant to the assigned project. 

• Participate in training and organize briefings on internal procedures for the project staff. Provide support to other capacity building activities, including to the design and delivery of tools, materials for workshops, or platforms that tap into the collective intelligence of communities and mobilize action.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. 

Institutional Arrangement

Under the direct supervision of the Communication Analyst and the overall guidance of  UNDP Resident Representative, the Project Communications and External Relations Officer is responsible for effective, efficient, and timely planning, execution of communications and external relations of Projects mainly those funded by the Government of the Republic of Korea through the office of the Korea International Cooperation Agency (KOICA) in Rwanda. S/he analyzes and interprets the communications and external relations needs and opportunities, provides solutions to a wide spectrum of complex communications and external relations issues. S/he is responsible for the design, management and implementation projects’ communications and external relations strategies which are geared to showcase the Government of KOREA’s project achievements and lesson learned and promote public and media outreach.

The Communication and External Relations Officer is part of the country office communication team and will work closely with the Programme Units, Operations team, and the Accelerator Lab. S/he will ensure that all the outreach materials and plans are in line with UNDP’s core branding and UNDP Rwanda’s key messages.

The Project Communications and External Relations Officer has an authoritative knowledge on communications and external relations planning and management, policies, and procedures as well as a strong understanding of project management. S/he is skilled and confident in analyzing, providing input and options, and suggestions for solutions on communications and external relations-related matters. S/he has the technical skills and a broad picture of the work and is able to work independently and as a team.

Core Competencies:

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:  LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

 Cross-Functional & Technical competencies                

Digital -Data analysis -Ability to extract, analyse and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making

Digital -Data storytelling and communications -Skilled in building a narrative around a set of data and its accompanying visualizations to help convey the meaning of that data in a powerful and compelling fashion.

Business Management -Communication   -Communicate in a clear, concise and

unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. ‡Ability to manage communications internally and externally, through media, social media and other appropriate channels

Communications-Advocacy strategy and implementation -Ability to create and implement advocacy strategies which lead to impactful change

General (across the functions) -Public relations -Ability to build and maintain an overall positive public image for the organization, its mandate and its brand, while ensuring that individual campaigns and other communications and advocacy initiatives are supported in reaching the public

Communications -Brand & quality management -Ability to position a UNDP brand and uphold it to a high level of quality

Communications-Campaign management -Ability to produce and implement communications and advocacy campaigns which lead to impactful change

Language Requirements: 

• Fluency in English and Kinyarwanda is required.
• Knowledge of French is an asset.