Agent – Real Time Monitoring.Customer Operations at MTN South Africa, Gauteng, South Africa
The mission of the Real-Time Agent (RTA) is to ensure the seamless operation of the call centre through constant monitoring of systems and interactions. The RTA promptly identifies and addresses issues, provides accurate reports to stakeholders, and collaborates with relevant teams to maintain optimal service levels and customer satisfaction. Responsibilities Key Performance Areas: Continuous Monitoring: […]
Risk Management Information Analyst at Absa Bank, Johannesburg, South Africa
Key Accountabilities 1.Understand Absa Groups Financial Reporting processes, systems, controls, policies, and frameworks (5%) Develop an appropriate knowledge of the financial reporting systems and processes that operate across businesses within Absa Develop a working understanding of Absa’s Financial Reporting policies and risk management frameworks and the measurement of risk criteria. Maintain action trackers that form […]
Administrator – Payables BTS Utilities.Finance at MTN South Africa, Gauteng, South Africa
Working in a fast-paced demanding environment with very high expectations to meet MTNSA internal stakeholders and suppliers’ requirements of timeous payments and resolution of queries. The incumbent is expected to deliver World Class service to all MTNSA internal stakeholders, Finance Operations Management team and suppliers. Responsibilities • Timeous processing of all lease transactions (invoices, credit […]
Executive Personal Assistant at Standard Bank, Cnr Munnik Ave & Range Entrance St, South Africa
The Personal Assistant (PA) will provide high-level administrative, organizational, and strategic support to the Banking Executive. This role requires exceptional multitasking skills, confidentiality, and the ability to manage complex schedules, stakeholder communications, and operational tasks efficiently. 1. Executive Support Manage and coordinate the executive’s calendar, appointments, and meetings. Screen calls, emails, and correspondence, responding where […]
Operational Risk Consultant at Absa Bank, Johannesburg, South Africa
The primary function of the role is to provide second line of defence oversight to business first line of defence through the effective management of operational risk, Risk Profile, Control Environment, Risk and Control Self-Assessment, Key Indicators, Risk Appetites, Risk Events, Incidents, and Issue Management. The job holder will participate in AVAF governance forums and […]
Senior Manager – Senior Manager – Strategy.Strategy and Innovation at MTN South Africa, Gauteng, South Africa
• Improvement on alignment of company strategy with business unit strategic plans • Provide strategic insights, scenario planning, models, forecast, innovations, etc. as inputs into new product development, diversification and new market penetration opportunities • Provide competitor intelligence, to drive sustainable growth and maintain competitive edge • Oversights of effective governance structures and controls • […]
