Workatele

Mathematics Lecturer at Protestant University of Rwanda (PUR), Kigali, Rwanda

The Protestant University of Rwanda (PUR) is seeking a dedicated and highly qualified individual to join its academic team as a Lecturer of Mathematics. The ideal candidate will contribute to the university’s mission through  teaching, research, and community engagement, while fostering academic excellence in the field of Mathematics. Duties and Responsibilities Teaching and Learning 1. Teach […]

Senior Operation Risk Officer at Development Bank of Rwanda, Kigali, Rwanda

Main Responsibilities of the Job Operational Risk Identification and Assessment: • Identify and assess potential threats: Analyse natural disasters, cyber threats, human errors, and other vulnerabilities that could disrupt operations. • Develop and implement risk mitigation strategies: Implement preventative measures like technology upgrades, security policies, and staff training to minimize the likelihood of disruptions. • […]

Human Resource Officer at Good Neighbors International (GNI), Kigali, Rwanda

Good Neighbors International (GNI) is an international humanitarian and developmental organization in General Consultative Status with UN ECOSOC operating in 46 countries around the world. GNI in Rwanda is legally working in Rwanda since 1994 and duly registered under RGB with registration No 000006/RGB/INGO/RC/11/2024 and has endeavored to improve child sponsorship and protection, health, education, […]

Call Centre Agent at Development Bank of Rwanda, Kigali, Rwanda

Main Responsibilities of the Job • Answer inbound customer calls, manage inquiries, and provide solutions to customer issues or requests in a professional and timely manner. • Make outbound calls as required for follow-ups, surveys, or initiative-taking customer outreach. • Provide clear, accurate, and comprehensive information to customers regarding products, services, policies, and procedures. • […]

Programme Specialist at United Nations Development Programme, Kigali, Rwanda

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave […]

Call Centre Supervisor at Development Bank of Rwanda, Kigali, Rwanda

Main Responsibilities of the Job • Supervise and lead a team of call centre agents to ensure efficient and effective handling of customer inquiries, issues, and requests. • Provide coaching, guidance, and feedback to agents to ensure high performance and adherence to service standards. • Conduct regular team meetings to discuss updates, challenges, and performance […]