Credit Management Analyst at AT Ghana, Accra, Ghana
Key Responsibilities • Monitoring of Key Performance Indicators for Credit Management Function such as collections update, bad debt analysis, DSO, receivables position and ensure processing of all customer receipts on the billing system. • Collaborate with senior management to establish and update credit policies and procedures in line with business objectives and industry best practices. […]
PS Core Planning Manager at AT Ghana, Accra, Ghana
Key Responsibilities • To take ownership and to monitor Key Performance Indicators related to core network. To ensure efficient usage of the core network and interfaces. • To maintain zero revenue leakages across all nodes in the Packet Core • Plan and supervise deployment of business to business and business to customer solution. • Ensure […]
Internship Program (Corporate & Commercial) at Vodafone, Accra, Ghana
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning […]
Head EBU Customer Operations at Vodafone, Accra, Ghana
Cutting across the corporate and wholesale business, the role will have accountability for the following key KPIS • Accountability for customer satisfaction including responsibility for meeting NPS and TNPS for the B2B and wholesale business • Full accountability for meeting SLA (Service Level Agreement) and MTTR Meant time to Restore and Repair) for both presales […]
CRM Developer at Vodafone, Accra, Ghana
The CRM Developer shall work directly with the Developer Specialists and be responsible for the configuration and scripting of the CRM environment, workflow, and business services. This person will be responsible for managing the full life cycle development to customize and enhance the CRM Application including detailed design, configuration, documentation, testing, and deployment. Key Accountabilities […]
Solution Specialist at Vodafone, Accra, Ghana
Work with Business Units, Revenue Assurance, Corporate security, Finance and other Technology departments to analyse, design, plan, develop, implement and deliver end to end solutions across IT systems, Freelancer and Retail Systems, Provisioning & Activation systems, Products and Tariffs, Offers, Value Added Services, Vodafone Cash, Campaign management and related systems. Role Responsibilities Facilitate the process […]
