Training Assistant at Calltronix Contact & Training Centre, Nairobi, Kenya
The primary tasks, duties, and responsibilities of the Training Assistant are. Design, lead, and execute effective learning programs and talent development strategies across the company. Pilot the development of management training programs for the organization. Create a culture of continuous development and monitor and evaluate the effectiveness of the training programs. Utilize available resources to […]
02 MCK Junior Account Managers at Calltronix Contact & Training Centre, Nairobi, Kenya
The Junior Account Manager will be responsible for providing quality and efficient customer service to customers through the daily management of a team of employees to include motivating, recognizing, and rewarding, coaching, counselling, training, and problem solving. Additionally, the Junior Account Manager will be responsible for driving the overall staff performance. Key Performance Areas amongst […]
Data Analyst at Calltronix Contact & Training Centre, Nairobi, Kenya
As a Data Analyst, you will turn data insights into actionable strategies that support our business operations and drive our growth. You will work closely with various teams to collect, analyze, and interpret data to aid in decision-making and improve business performance Key Responsibilities Data Integration and Management: Integrate data from various sources to provide a […]
Junior Quality Analyst – Multichoice at Calltronix Contact & Training Centre, Nairobi, Kenya
The Call Center Quality Analyst is responsible for assessing the quality of performance of the call center teams dealing with our existing and potential customers. The Junior QA will monitor the inbound and outbound call and email responses to assess the team member’s demeanor, technical knowledge on products and processes, customer service performance, and conformity […]
IT and Data Analytics Specialist at AAR Insurance, Nairobi, Kenya
Reporting to the Head of Internal Audit, the IT and Data Analytics Specialist will be responsible for conducting systems audits and data analytics within AAR Insurance Kenya. He/she will also provide independent and objective reviews of Information Technology processes to ensure that AIK’s operations are effective, efficient, and aligned with industry standards. Key Responsibilities Manages, administers and executes IT Audits and Data […]
Cashier at AAR Insurance, Nairobi, Kenya
Reporting to the Financial Accountant, receive payments and issue receipts to customers as evidence of payments received. Key Responsibilities Ensure all premiums are receipted promptly within the set timelines. Ensure daily banking of all checks received. Ensure quality of business receipted conforms to AAR set standards. Daily dispatch of business receipted to the membership department […]
