Head, Channel Expansion Commercial Operations at MTN, Johannesburg South Africa
•To focus attention and efforts on the future of sales, continuously explore opportunities to expand the Commercial Operations function through innovative channel strategies and offerings. •To explore the acquisitions of new ventures or partnerships with innovative companies in order to gain competitive advantage and sustain growth. Responsibilities Key activities & responsibilities Channel Expansion Strategy Enablement […]
Senior Specialist, Automation Technical Delivery Information Technology at MTN, Johannesburg, South Africa
Technical Leadership and Delivery Management: Lead and manage a team of automation specialists, providing technical guidance and mentorship. Define technical standards and best practices for automation projects. Ensure the team follows industry standards and maintains high-quality code and documentation. Allocate tasks, set goals, and monitor team performance. Oversee the design, development, testing, and deployment of […]
Senior Specialist, Automation Technical Delivery Information Technology at MTN, Gauteng, South Africa
DUTIES AND RESPONSIBILITIES Technical Leadership and Delivery Management: Lead and manage a team of automation specialists, providing technical guidance and mentorship. Define technical standards and best practices for automation projects. Ensure the team follows industry standards and maintains high-quality code and documentation. Allocate tasks, set goals, and monitor team performance. Oversee the design, development, testing, […]
Supervisor, Written Correspondence Commercial Operations at MTN, Johannesburg, South Africa
• Lead, manage, and enable their teams to ensure success as well as CXO’s strategic and operational objectives placing MTN at the forefront of leading customer experience • Ensure that all customer expectations across MTN’s approved Social Media platforms are met and positive online sentiment is achieved and maintained • Drive Digital engagement and ultimately […]
Agent ,Customer Experience Agent, Customer Operations at MTN, Roodepoort, South Africa
The core purpose of the Technical Support Call Centre Agent is to uphold the company’s image by effectively communicating with customers, addressing their technical queries promptly and courteously, and providing appropriate solutions. This role plays a vital part in fostering customer loyalty through high-quality technical support interactions, ensuring customer satisfaction, and promoting positive brand perception. […]
Agent ,Customer Experience Agent, Customer Operations at MTN, Gauteng, South Africa
Technical Support Call Centre Agent is to uphold the company’s image by effectively communicating with customers, addressing their technical queries promptly and courteously, and providing appropriate solutions. This role plays a vital part in fostering customer loyalty through high-quality technical support interactions, ensuring customer satisfaction, and promoting positive brand perception. By delivering prompt and effective […]
