IT Service Delivery Manager at BRAC, Dar es Salaam, Tanzania
• Primary custodian of BTFL’s Service Desk tool and ensures effective use of the tool throughout the organization. • Designs and maintain a set of agreed performance dashboards of IT service delivery to all BTFL offices. • Works to ensure execution of regular Customer Satisfaction surveys regarding IT services delivery and takes necessary steps with […]
Merchant Sales Support at Absa, Zanzibar, Tanzania
Merchant sourcing, on-boarding and technical support. Job holder will be responsible for providing excellent service to customers on a face-to-face basis. Responsible for installation of POS terminals, staff training, handling operational queries with cashiers, delivering vouchers, etc. Main accountabilities and approximate time split Accountability: Customer contact (70%) • The role holder is responsible for managing […]
Senior Digital Products Manager at NMB Bank, Dar es Salaam, Tanzania
Responsible for business processes and digital offerings including Value added services (VAS) of all retail digital channels; striving for cheapest alternative service delivery, with the aim of delivering best self-service user experience which drives usage and revenue of digital products. Main Responsibilities: Digital Business • Build, refine and review business models for Digital distribution channels. […]
Senior Manager; Agency Banking system Support at NMB Bank, Dar es Salaam, Tanzania
To ensure smooth Agency Banking operations, to maintain high service availability. Main Responsibilities: System Availability • Responsible for operational routines to maintain a high level of quality and availability of Agency Banking Platforms. • Ensure the whole Agency Banking Infrastructure is stable, reachable/accessible and operates as expected. • Ensure all Agency Banking servers are maintained […]
Early Childhood Development Situation Analysis National Consultant at UNICEF, Zanzibar, Tanzania
Due to the significance of ECD services and practices, UNICEF Tanzania in collaboration with the Ministry of Community Development, Gender, Elderly and Children is seeking to recruit an experienced consultant to analyze the ECD situation to inform the development of a multi-sectoral ECD program in Zanzibar. The work is part of UNICEF Tanzania’s investment in […]
Asset Care Manager at SBC Tanzania, Dar Es Salaam, Tanzania
Graduate engineer (Electrical / Instrumentation / Mechanical). 7-10 years experience in PET / RGB lines maintenance / Preferably in a large plant or multi locational environment. Key Competencies and Skills: Maintenance planning. Autonomous maintenance. TPM / Preventive maintenance. Spares management. Computerized maintenance management system.
