Senior Analyst – Customer Value Management.Marketing at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Design, implement and manage the MTN Customer Development & Retention strategy, policies and objectives including driving proactive marketing initiatives aimed at saving at risk customers and bringing back churned customers for fixed internet and new business product and services. Provide input into the overall CVM fixed and new business strategy and budget […]
Engineer – Customer Solutions. Wholesale & Carriers (Contract) at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Key Responsibilities Provide technical onboarding, including service overview, escalation processes, and operational guidelines to new and existing wholesale customers. Coordinate installation, provisioning, and activation of wholesale services such as fiber connectivity, IP Transit, leased capacity, dark fiber, and colocation. Ensure that services are delivered in line with customer requirements, technical specifications, and […]
Controller – Credit Management.Enterprise Business Unit at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Maintenance of strict policies and procedures regarding suspension and reactivation of non-paying subscribers. Follow up and ensuring that all issues raised by the clients are sorted out in a timely manner. Ensuring that all payment plans made with clients are within acceptable company policies. Reconciliation of accounts while ensuring that all payment […]
Specialist – Temporary tools & Support. Technology at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Install, maintain and troubleshoot Linux operating systems in virtual, physical, and cloud environments. ▪ Performed all aspects of database administration including installs, builds, upgrades, object sizing, object creation, users, backup/recovery, patches, monitoring, export/imports and SQL loader. ▪ Implement Installation/Configuration of Data Guard Broker and testing all Failover scenarios. ▪ Ensure data quality […]
Connect Store Supervisor. Sales and Distribution at MTN Uganda Limited, Kampala, Uganda
Main Job Functions: Drive and ensure effective implementation of Customer Experience plans/ projects in the branch Drive and effectively run daily debrief sessions Ensure target achievement of all sales teams & NPS in the branch / store Efficiently manage assigned store / branch and ensure complaints, problems and requests are resolved per agreed timelines Prepare […]
Controller – Commercial Inventory.Finance (Contract) at MTN Uganda Limited, Kampala, Uganda
Key Responsibilities Compliance to all applicable policies of the organisation not limited to the Supply Chain Policy and Warehouse Policies & Procedures. Stock Management; Control commercial stock levels including storage and issuance activities. Inventory Accuracy; Ensure accurate inventory levels through regular stock checks, cycle counts and reconciliation of any discrepancies. Warehouse organization; Maintain a tidy […]
