Quality Assurance Agent at Apollo Agriculture, Lusaka, Zambia
Apollo is seeking a detail-oriented and analytical individual with excellent communication and coaching skills to join our team as a Quality Assurance Agent. In this role, you will conduct thorough evaluations of call interactions, assess agent performance, and provide constructive feedback to enhance service quality. Additionally, you will perform customer satisfaction surveys, generate insightful reports, […]
Monitoring, Evaluation, and Learning Director, USAID Zambia Malaria Bilateral Project at PATH, Lusaka, Zambia
Responsibilities Provide technical leadership and support for all M&E and knowledge management activities. Develop the AMELP and performance management plan, and manage them as tools for project monitoring to inform project leadership. Participate in relevant global and local technical working groups and apply global guidance to project MEL indicators and measurement. Coordinate with the USAID […]
Director of Finance and Operations, USAID Zambia Malaria Bilateral Project at PATH, Lusaka, Zambia
Responsibilities Provide leadership in financial management, subcontract management, accounting, administrative processes, and operations. Oversee award compliance with a focus on USAID, PATH, and statutory requirements and controls, working closely with the Country Office Operation & Finance Director, the PATH OGC team in Nairobi and the Africa Regional Finance team. Lead annual budget development and management […]
Technical Director, USAID Zambia Malaria Bilateral Project at PATH, Lusaka, Zambia
Responsibilities Provide technical leadership, management, and monitoring of project activity implementation and ensure adherence to PMI technical guidance and global best practices in collaboration with key personnel, USAID, Government of the Republic of Zambia, and relevant national and subnational stakeholders. Provide technical support as requested on malaria program policy, strategy, and implementation and actively participate […]
Deputy Chief of Party, USAID Zambia Malaria Bilateral Project at PATH, Lusaka , Zambia
Responsibilities Support the COP to plan, direct, and coordinate technical teams to ensure activities are accomplished on time and within budget, and project targets achieved. Provides management and oversight of all partners and subgrantees including development of their workplans and review of performance and deliverables to ensure quality and compliance with PATH, PMI, and USAID […]
Chief of Party, USAID Zambia Malaria Bilateral Project at PATH, Lusaka, Zambia
Responsibilities Provide overall technical and operational leadership and oversight to the project, including planning, implementation, monitoring, and reporting of the project and reports to the PATH Country Director within the PATH Country Office. Manage effective and efficient use of project resources to achieve the desired results of the project, ensuring that activities are performed to […]
