To market, appraise and directly participate in collection of SME loans in line with stipulated company rules and policies.
Key duties/responsibilities:
• Ensure that all staff under your supervision on a daily/weekly/monthly basis attain their assigned disbursement and collections targets.
• Analyse SME disbursement and collections reports and drive appropriate intervention for each individual under your supervision.
• To lead the branch team to ensure that all approved processes (loan origination, appraisal, approval and monitoring – DEP) are adhered to.
• To escalate cases of staff indiscipline in the implementation of policies and controls to the Human Resource Department for further management.
• To conduct field visits to clients, guarantors and relevant stakeholders in the branch area of coverage.
• To chair the loan committee, sit in the disbursement meeting and ensure all the loan documentation is in the file and the necessary lending processes are adhered to.
• To recruit, onboard, retain, train and coach new and existing SME staff at the branch on all processes to grow and maintain a good quality portfolio.
• To prepare daily/weekly /monthly reports and ensure timely submission to your supervisor.
• Performance management; inform/engage, remediation plan and action, documentation and staff appraisal to ensure continuous performance improvement for all branch staff.
Required Qualifications and Work Experience:
• Degree in a relevant field.
• Knowledgeable about SME Loans.
• Computer knowledge.
• Must possess leadership and supervisory skills.
• Excellent numerical and analytical skills.
• Excellent interpersonal and communication skills.
• Minimum age 23 years old and Maximum of 35 years old.