Position Summary

We are looking for a proactive and experienced Food & Beverage Supervisor to support the management and daily operations of our F&B department. The ideal candidate should demonstrate strong leadership, operational excellence, and an unwavering commitment to high service standards. This role requires hands-on supervision, team coordination, and effective communication across multiple departments to ensure seamless guest experiences.

Key Responsibilities

• Supervise and coordinate daily F&B operations to ensure efficient and smooth service delivery.

• Assist in the planning and execution of menus in coordination with kitchen and management teams, ensuring quality, presentation, and profitability.

• Support the development and enforcement of standard operating procedures (SOPs) for all service areas.

• Lead, train, and evaluate front-of-house staff to maintain high levels of professionalism, hygiene, and service excellence.

• Monitor inventory levels, place supply orders, and maintain strong vendor relations.

• Support budget planning, sales forecasting, and cost control initiatives; monitor financial performance and report variances.

• Ensure compliance with food safety, health, and hygiene standards at all times.

• Collaborate with the kitchen, marketing, and event teams to organize and execute functions, promotions, and themed events.

• Address customer feedback and complaints promptly, ensuring guest satisfaction and service recovery.

• Prepare daily shift reports and brief senior management on operations, challenges, and staff needs.

Required Qualifications & Experience

• Diploma or Degree in Hospitality Management, Hotel & Restaurant Operations, or a related field.

• 2–4 years of proven supervisory experience in F&B operations (preferably in a hotel or upscale restaurant environment).

• Good understanding of budgeting, stock control, and P&L management.

• Experience in vendor coordination, menu planning, and food/beverage sourcing.

• Strong interpersonal and leadership skills, with a passion for staff development.

• Excellent communication, organization, and time management abilities.

• Proficiency with POS systems and MS Office tools (Excel, Word, Outlook).

• Willingness to work in a flexible schedule including weekends, evenings, and holidays.

How to Apply

Interested candidates should submit the following documents clearly indicating the position applied for to hrfontis@gmail.com:

• A detailed application letter

• A comprehensive CV

• Copies of relevant academic documents

📅 Deadline: Friday, August 15th, 2025 at 3:00 PM
📞 For inquiries, contact: +256 393 254 346