The Accountability, Monitoring and Evaluation Field Facilitator assists in operationalising accountability and monitoring functions in the assigned district. This position functions to integrate field-level operations of monitoring and accountability, including field-level enumeration and data entry in accordance with the project monitoring framework and consolidation of monitoring and accountability information at the field level for local operations and decision-making. This position also includes relationship development with communities, facilitating and promoting their needs and rights, representing the community to the organisation, implementing feedback and complaints systems, supporting government/interagency coordination and ensuring compliance with donor and international standards.

Major Responsibilities

Technical Programme Assistance

• Develop monthly work plans in liaison with the Accountability, Monitoring and Evaluation Officer
• Work with field-level operational staff and district stakeholders to lead the implementation of appropriate complaints and response and information provision systems in the district, ensure its smooth operation
• Participate in the baseline, mid-term and end-of-term evaluations of programmes by the LEAP framework
• Monitor project implementation and progress of programmes by use of qualitative, quantitative and participatory approaches in data collection from stakeholders
• Compile, record, and file field-level data from monitoring tools and accountability systems using relevant and appropriate computer packages and information management systems
• Provide field-level training and quality assurance for information required from other stakeholders (i.e. clinics)
• Assist with the analysis of data and writing of reports
• Prepare informative field reports, identify shortcomings and make relevant recommendations
• Be aware of all other services (NGO and Government) offered in the district that address issues faced by the communities for referral purposes.

Collaboration

• Immediately raise sensitive or important complaints with the District coordinator and HAE officer
• Strategize with AM&E officers to formulate solutions to operational challenges
• Work together and build productive working relationships with the district and ADP teams to operationalise Accountability and monitoring functions and systems.
• Carry out additional responsibilities and projects as assigned by the Accountability, Monitoring and Evaluation Officer

Documentation and Reporting

• Ensure timely preparation of the weekly/monthly reports and submit them to the A, M&E Officer and Commodities Officer on a timely basis.
• Ensure all relevant documentation of project progress and impact is adequately maintained.
• Ensure that impact and change stories are developed and shared and documentation is done accordingly.
• Ensure proper documentation of incidences and report any incidences threatening the success of the district programmes.

Knowledge and relations building

• Ensure beneficiaries are treated with respect and dignity
• Expand technical knowledge base of monitoring and evaluation standards and initiatives and serve as a resource person, providing conceptual and practical best practice expertise to the district field staff;
• At a minimum, understand and be able to convey to others through training, briefs, etc., up-to-date information and resources on minimum standards for monitoring and evaluating projects and programs, such as the leap, Sphere, and FANTA guidelines.
• At a minimum, understand and be able to convey to others the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, ECB Good Enough Guide, Sphere Standard (Humanitarian Charter and Participation Standard), WFP donor requirements and WV Zimbabwe accountability guidelines.

Knowledge/ Qualifications

• Diploma in a relevant field, degree preferred
• Independent, ability to work with minimum supervision
• Willing/Desire to be based in the field.
• Good contextual knowledge of local community and social/cultural constraints, realities and organisational relationships
• Working knowledge of statistical packages (SPSS, CS-Pro, Epi-Info and Excel)
• Experience in using qualitative and quantitative monitoring tools, as well as expertise in field-level sampling
• 2 years experience in WV M&E and/or Accountability systems & experience in food aid and/or health sector programming preferred
• Detail-oriented, Ability to produce reports of good quality & ability to speak Shona and Ndebele and other local languages.
• Clean driver’s license and motorcycle riding an advantage