As the Accounts Receivable Reporting and Analysis Lead, you will manage all aspects of accounts receivable, collections, cash application, analysis and reporting, compliance with AR and collections policies and the management of client inventories (billed and unbilled). You will lead all projects and reporting related to accounts receivable.  You will also be responsible for managing the closeout process and collection of final rates as well managing and maintenance of client files along with client rates.  You will Identify and implement world class processes that will ensure accurate client information and that balances are paid on time. You are also responsible for the timely resolution of outstanding receivables for all divisions: including setting-up and maintaining workflows for collections notes, escalations and follow up, as well as appropriate communication techniques to internal and external customers. 

Core Responsibilities

1. Manage the Accounts Receivable, Reporting and Analysis function and foster a culture of excellence, continuous improvement, superior customer service and advance analysis and reporting
   • Develop strong relationships with company management and ensure a mutual understanding of and appropriate balance between those needs and the requirements of finance
   • Publish and manage performance against key metrics with advance knowledge of Days Sales Outstanding (DSO)
   • Research and implement industry best practices and develop an in-depth knowledge of our clients and competition
   • Ensure that the team maintains expertise with respect to industry practices and the application of technology into the collection processes 
   • Maintain a thorough understanding of the needs of our customers (both internal and external) and ensure that the team exceeds those expectations
   • Document key policies and business practices
     • Streamline as appropriate
     • Ensure consistent and timely compliance amongst all team members
2. Manage AR Month End Close, Cash Application Process and Short-term Cash Forecasting 
   • Manage collections and cash receipt process as well as analysis and reporting on all inventories
   • Manage and report daily cash collection, weekly tie out of AR and timely closing of AR
   • Ensure all invoices and cash receipts have been posted, reconciled and that cash is keyed daily and applied correctly
   • Maintain and update the short-term cash forecasting files
   • Review and analyze monthly accruals, write-offs,  reserves and make recommendations
   • Prepares bank deposits when necessary
3. Analysis and Reporting
   • Manage and prepare timely reporting of various metrics to support AR function including, but not limited, to DSO
   • Thorough understanding of AR, DSO, bad debt, write-offs and reserves
   • Develop and maintenance of AR and other financial models to assist in planning and forecasting
   • Detailed billed and unbilled reporting including rate impact analysis and collectability
4. Manage Client Master File and Closeout process 
   • Ensure all client bills are collected timely, accurately and efficiently
   • Use best practices to create, present and distribute client bills
   • Identify and escalate problem accounts; work with the appropriate parties to influence timely and effective resolution
   • Ensure that client and company preferences are appropriately balanced
   • Maintain a thorough knowledge of client payment terms, rates, discount arrangements, and billing requirements
   • Proactively manage compliance with AR policies
   • Document and communicate AR policies
5. Manage unbilled inventory and interact with Billing Team Leads
   • Working closely with the Team Leads of the billing function, ensure consistent and regular communication around issues and old outstanding balances
6. Oversee the timely reconciliation of:
   • Billed and Unbilled inventory
   • Cash Receipts Reconciliation
   • Foreign exchange gains / losses and discrepancies

What We Value

• Bachelor’s Degree + Five years of relevant experience, or Master’s Degree + Three years of relevant experience
• 6 years of experience in Accounts Receivable or related field strongly preferred
• Strong analytical and critical thinking skills. 
• Excellent customer service with superior communication skills (English, both written and verbal) including the ability to communicate effectively across all levels of the organization. 
• Excellent ability to multi-task, prioritize and meet tight deadlines.  
• Understanding of Contractual Agreements including FAR.  
• Demonstrated track record of identifying and implementing process improvements. 
• Experience with government collections and billing including final closeout process.  
• Diverse computer competency with high level of proficiency in Microsoft Office, especially with advanced Excel skills. 
• Expertise with Oracle E-Business Suite (or similar software) strongler preferred

What We Offer