Duties and Responsibilities

Key responsibilities
• IT Incident Management – Responsible for the effective implementation of the IT incident management process and carries out corresponding reporting.
• Information Technology (IT) Service Operation and Support – receive, register, classify and ensure resolution of all IT service support requests.
• IT Service Availability Management – responsible for defining, analysing, planning, measuring and improving all aspects of the availability of IT Services.
• Provide IT expertise to communities that the organisation works with (IT as a medium of development).
• IT Problem Management – responsible for managing the lifecycle of all problems.
• IT Information Security – responsible for ensuring the confidentiality, integrity and availability of the organisation’s assets, information, data and IT services.
• Provide support in corporate system implementation through related capacity building training interventions to staff and providing required support to users.
• Promote and abide by internal policies and procedures

Qualifications and Experience

Entry qualifications and experience
• A recent graduate with a degree or equivalent in Information Technology, Information Systems or Computer Studies from a recognised university.
• At least 1year industrial attachment.
• Strong computer skills in Microsoft Windows/Office environment.

Interested candidates to submit their handwritten application letters, detailed CVs, Certified copies of Birth Certificate, National ID, Academic and Professional Certificates to reach the undersigned on or email. The applications should clearly state/indicate the position applied for.
THE CHIEF EXECUTIVE OFFICER
NKAYI RURAL DISTRICT COUNCIL
P.O. BOX 20
NKAYI
Or
Email