Workatele

Administrative/ICT Assistant at Catholic Relief Services,Yobe, Nigeria

Catholic Relief Services

Administrative/ICT Assistant at Catholic Relief Services,Yobe, Nigeria

Catholic Relief Services

Full time Job

Date Posted: April 24, 2025

Application deadline:

Expired on: May 6, 2025 5:00pm

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Job description

You will provide service in the day-to-day delivery of responsive, effective, and efficient administrative and ICT activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities: 

 ADMIN:

  • Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
  • Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
  • Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, update payment tracker, travel authorizations, travel advances, visas, etc.).
  • Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors’ welcome packages, etc.).
  • Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
  • Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
  • Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)

ICT:

  • Aid in the installation, configuration, and updating of software applications on computers and other devices
  • Ensure software installations adhere to organizational policies.
  • Assist in performing routine maintenance tasks on computers printers, scanners and other hardware devices
  • Act as frontline support for troubleshooting system faults in the office and not fail to escalate such problems to the service desk, ICT officers, or ICT manager.
  • Ensure regular update of ICT inventory for the office
  • Assist in the setup of New PCs for new and existing staff
  • Monitor network performance and give accurate reports on it to the ICT manager
  • Carry out other ICT related functions as may be instructed by the ICT manager

Required Languages -English and Hausa

Location: Yobe State

Travel – Must be willing and able to travel up to 25 %. 

Knowledge, Skills and Abilities  

  • Good time management skills with ability to work on multiple tasks
  • Strong customer service orientation with good communication and interpersonal skills
  • Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications 

  • Experience with typing/word processing, data entry into online databases and forms, and working with various office equipment.
  • Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Application deadline:

Expired on: May 6, 2025

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