- Develop and maintain standard immigration policies, process and procedures for MTNN in consultation with the line Manager.
- Administer immigration processes including issuance of work permits to new expatriates after confirming that all statutory and administrative requirements relating to resident permits, temporary work permits, E-migration have been met by relevant/respective MTN employees.
- Advise MTNN on new immigration related legislation; interpret impact on MTNN and make recommendations on necessary actions as required.
- Ensure periodic reconciliation of expatriate quota with the Nigeria Immigration Authorities and manage expatriate quota positions by ensuring that expatriate quotas are renewed as and at when due.
- Liaise with the Nigerian Immigration Authorities on extension of expired temporary work permits and the processing of certified residence permit, (CERPAC) E-Migration residence Permits and multiple re-entry visas for MTNN expatriates.
- Ensure excellent performance and quality service delivery, maintaining strong internal and external relationships.
- Evaluate information received for visa applications and thoroughly review all accompanying documentation in order to determine the suitability/compliance of the applicant with the requirements of the Immigration and Refugee Protection Act.
- Support employees with necessary documentations for VISA application processing when required.
- Ensure monitoring and tracking of expatriate visas and expiring periods and ensure customers are kept informed of any developments relating to visa queries.
- Manage customer workflow queues within pre-defined timescales, prioritizing effectively when necessary.
- Maintain cordial relationships and goodwill with the Nigerian Immigration Authorities and other stakeholders such as the Federal Ministry of Interiors etc.
- Process, track and monitor visa applications and visa renewal for MTNN staff traveling for business purposes e.g. trainings; and provide advice/assistance to MTNN staff regarding passport applications and renewals.
- Manage sensitive relationships with top officials in the Immigration office and High Commissions/Embassies.
Education:
- A first degree in any field. A degree in foreign or international relations or any related discipline would be an added advantage
- Knowledge of Immigration Acts & Manual and ability to interpret immigration laws
- Experience working in a medium organization
- Experience in immigration and emigration, passport and documentation management
- Experience in supervisory role
