Your Tasks

As Operations Officer your main objective is the improvement of FZS Africa’s operational processes as the Africa department embarks on implementing the organization’s ambitious growth plan. To reach that, you collaborate closely with the leadership team in the Africa Department and Germany HQ  to develop and improve standard operating procedures (SOPs).

Your main tasks working closely with the Africa Director, Deputy Africa Director and Senior Operations Officer, will include:

• Reviewing project compliance with FZS policies, culture and standard operating procedures.
• Facilitating the draft and implementation of internal best practices for the consistent application of management practices in the context of conservation projects, soliciting input from across the organization.
• Developing systems to facilitate good management disciplines, and systems to track performance.
• Coordinating the enhancement, drafting and implementation of annual risk assessments of the site-based projects within the Africa portfolio and ensure that any risks are communicated upward where appropriate.
• Improving and manage FZS Africa’s internal communications systems.
• Ensuring that senior members of the Africa team staff have the operational support needed to effectively perform their roles.
• Supporting project managers and landscape leaders to use the appropriate project management systems and tools.

Your Profile

• Master’s Degree or higher in Business Administration, Strategy, Project Management or other field related to conservation
• 3+ years’ experience in data management, development operations or administrative role
• Excellent knowledge of data management software and systems
• Fluency in English, Skills in French and German an advantage
• Familiarity with Africa-based non-profit systems, management and reporting practices
• Demonstrated ability to manage multiple projects and work streams simultaneously
• Strong facilitation, organization and planning skills
• Outstanding interpersonal skills including the ability to build coalitions, negotiate, and manage conflict situations
• Willingness and ability to travel (up to 30% of time) sometimes to remote and physically challenging locations