Responsibilities

Software Asset Management

• Update the inventory of all OAF applications in the Software Asset Management Repository.
• Ensure that the application repository remains up-to-date by conducting regular audits and data cleanups.
• Assist in tracking software licenses and usage, supporting the identification of underutilized or redundant software.

Change Management

• Act as a point of contact for change management initiatives within the ITO teams.
• Ensure alignment with organizational standards for Change Management and support the smooth implementation of new processes, software, and infrastructure changes.

Vulnerability Management

• Track and coordinate the closure of ITO application-related vulnerabilities, working closely with the Systems, Network, Endpoints, CITO & Information Security teams.
• Regularly monitor vulnerability scanning reports and help prioritize critical

Identity and Access Management (IAM)

• Support Identity and Access Management initiatives;
• Support user onboarding and offboarding tasks related to application access and license usage for non-service desk-managed applications
• Improve application security by helping implement 2FA & SSO integrations.
• Aid in access reviews for critical and high-priority applications.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3 years of experience in an IT related field.
• Knowledge in:
  • IT asset management with basis in Software Lifecycle management
  • IT change management practices
  • Well-versed in Vulnerabilities and Patch management
  • Basic familiarity with organizational Technology Policy and Baselines
  • Conversant with IT Service Management tools such as Jira
• Skills:
  • Certifications: ITILv4 Foundations, SC-300/900
  • Data Analysis using Google Sheets, or other statistical software
  • Great Stakeholder management skills
  • Problem identification and solving skills
  • Good project management skills