Workatele

Assistant Country I.T-LN at International Medical Corps, Nairobi, Kenya

International Medical Corps

Assistant Country I.T-LN at International Medical Corps, Nairobi, Kenya

International Medical Corps

Full time Job

Date Posted: August 2, 2024

Application deadline:

Expired on: August 14, 2024 5:00pm

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Job description

We assist those in urgent need anywhere, anytime, no matter what the conditions, providing lifesaving health care and health care-related emergency services-often within hours.

MAIN TASKS AND RESPONSIBILITIES

  • The proper set up, maintenance, repair, deployment, and daily support of various IT systems in a medium to big size Windows environment
  • Ensure that all computers (hardware and software), networks, multifunctional printers, and any other IT devices are set up and regularly maintained correctly according to organizational rules and regulations
  • Set up and regularly maintain a server network within the office with local and remote access for but not limited to file sharing and back up purposes
  • Responsible for training and supporting end-users with computers, printers, mobile devices, and any other IT device as necessary
  • Identify qualified outsourced IT services and utilize such whenever necessary in a reasonable and ethical manner
  • Follow HQ IT Department policies and procedures.

Field Visits

  • Update of the network, cleaning of each computer’ systems and hardware, cleaning of each printer, scanner, and maintenance operations on photocopy machines.
  • Identify problems, conduct repairs onsite when possible, and follow up with professional workshops when necessary.

Maintenance

  • As necessary, troubleshoot computer problems remotely, using all communications methods available.
  • When needed, visit field sites to carry out repairs and maintenance of damaged equipment.
  • Receive damaged computers and other equipment and carry out maintenance on hardware and software in a timely manner.
  • Receive damaged communications equipment and carry out hardware maintenance in a timely manner.
  • Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

PERSON SPECIFICATIONS- MINIMUM REQUIREMENTS MINIMUM

QUALIFICATIONS

  • Typically, a University Degree in Information Technology or a related field. An appropriate combination of education and experience may be considered.
  • At least 1 years’ experience or its equivalent combination of education and hands-on experience in IT or a related field.
  • Ability to multitask, think creatively, and work in an often-stressful environment
  • Ability to communicate technical information to non-technical users
  • Very good reporting skills in oral and written form including the ability to clearly and concisely express ideas and concepts
  • Ability to establish harmonious working relations in an international and multicultural environment
  • Languages: Fluent in written and spoken English and relevant local languages
  • Excellent knowledge and teaching ability of Microsoft Office 365, Windows 10 and 11

Language Skills:

  • Ability to read, write, analyze and interpret, technical and non-technical in the English language.
  • Ability to effectively present information and respond appropriately to questions. Conditions:
  • Must be able to travel.

Application deadline:

Expired on: August 14, 2024

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