To troubleshoot and maintain the system hardware and software

Key, Duties and Responsibilities

Documenting all procedures related to systems support responsibilities;

Facilitating the development of end-user support procedures;

Providing ad-hoc and formal application training and support;

Creating documentation on the current configuration of user host machines;

roviding support for other Systems as required by Management;

Performing routine audits of systems and software;

Applying operating system updates, patches, and configuration changes;

Installing and configuring new hardware and software;

PerRequired Qualifications

An Honours Bachelor’s Degree in Information Technology or Information Science/System or Library or Information Science/ Bachelor of Science in Statistics, Mathematics/Physics/Electrical/Electronics from recognized University/Institution.

Skills/Competences

Information Communication Technology Planning and coordinating;

Innovativeness;

Teamwork and Networking;

Concern for quality standards;

Accountability;

Knowledge management;

Communicating effectively;

Flexibility.