Accountability: Operational Process Support
- Attend to customers and intermediaries’ questions.
- Reconciliation of clients’ accounts department.
- Follow up on renewals.
- Processing policy documents for the new businesses
- Invite and dispatch renewal notices.
- Issue endorsements. i.e renewal, additions, and deletions.
- Issue motor certificates, marine certificates, and yellow cards
- Assist to Process Loss ratio reports and review accounts performance.
- Assist claims department by providing the required documents and details within the prescribed TATs.
- Ensure retention of existing accounts
- Adhere to the debt management guidelines.
Education and Experience Required:
- Bachelor of Commerce (Insurance Option) degree, or a related business degree, from a reputable university.
- At least one year experience in a busy underwriting department
