The Associate Field Manager – Internal Audit will play a central role in ensuring that GiveDirectly delivers a gold-standard product to donors and recipients. The Associate Field Manager will manage the Internal Audit Field Officers (IA/FOs) based in the field. The Associate Field Manager will serve as the key “eyes and ears” resource on the ground for the Internal Audit Field Manager and Programs Manager and will be responsible for regularly synthesizing updates on team performance as well as field successes and challenges. The role will reward exceptional personnel management, organizational skills, high-quality judgement on operational challenges, and a strong commitment towards driving both team and individual productivity and quality.
Responsibilities:
- Tracking IA FOs productivity & quality of deliverables, including reviewing operational reports, and discussing team and individual performance with the IA FM and PM.
- Identifying opportunities for risk mitigation and keeping the IA FM informed of the required key process improvements.
- Coaching FOs on challenges that come up in the field. Providing additional case-specific input as requested by FOs. Exercising judgment and escalating recurring issues or questions to IA FM to align on approach.
- Shadowing staff in order to identify areas for improvement and professional development, particularly during staff training.
- Developing daily work plans and leading the execution, as well as submitting and managing the expense requests of the field team incurred thereof.
- Providing the lead in examining the quality of Field team data against set GD data quality standards and reporting any cases of inconsistency.
- Reporting any identified cases of fraud and bribery by GD staff and or recipient(s).
Qualifications
- Bachelors’ Degree in Relevant Field.
- Work experience in Monitoring and Evaluation will be an added advantage.
- Fluency in Sudanese Arabic, Juba Arabic, Dinka or Nuer will be an added advantage.
- Excellent communication skills.
- Exceptional leadership ability with demonstrated success in motivating and developing junior staff.
- Exceptional ability to solve complex operational challenges in the field and ability to work in MS Excel.
- Alignment with GiveDirectly’s core values and commitment to advancing GD’s mission.
- Positive attitude, strong work ethic, and team-player mentality.
- Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks.
- Strong communication and relationship building skills and the ability to represent the organization effectively to external parties.